In credit card transactions, which of the following occurs during the settlement phase?
A. Credit card information is passed to a payment gateway.
B. The processor verifies the credit card through the issuing bank.
C. The acquiring bank transfers money to the merchant's account.
D. The customer enters credit card information on a Web site and confirms the order.
Which of the following best describes an e-commerce transaction system?
A. It operates like a chain: One broken link causes problems for the entire system.
B. It operates like the open-source community: Individuals will not use propriety solutions.
C. It operates like a retail sales transaction: Personal interaction influences buying decisions.
D. It operates like an atomic reaction: One event sets off a series of events that quickly result in an explosion of activity.
Which of the following requires you to provide redundant Internet connections to ensure site availability?
A. Instant storefront
B. In-house storefront
C. Mid-level offline storefront
D. High-level offline storefront
Under Secure Electronic Transactions (SET), which three parties involved in a transaction are required to use the SET protocol?
A. The merchant, the bank, the customer
B. The wholesaler, the merchant, the bank
C. The broker, the merchant, the customer
D. The customer, the credit card company, the bank
Paul conducts business in a country that levies a value-added tax (VAT) on all goods purchased within its borders. What must Paul configure in order to add a VAT automatically to the total cost of a purchase?
A. The shopping cart
B. The payment gateway
C. The inventory database
D. The purchasing database
Which of the following describes a referrer program?
A. One site pays another site for the traffic it sends; traffic is directed in one direction.
B. One site pays several sites for traffic it sends; traffic is generated in multiple directions.
C. A third party verifies referrals from one site to another site as traffic flows from one to the other.
D. Referrals occur only after a company pays a commission for them; traffic is directed in one direction.
Mason runs an e-commerce site selling products from his business in Texas, which has a local sales tax of 7.5 percent. What would the tax rate be for a customer in Egypt?
A. 0 percent
B. 6.5 percent
C. 7 percent
D. 7.5 percent
An online instant storefront can build community by:
A. granting quantity discounts.
B. creating an e-mail newsletter.
C. using banner exchange programs.
D. providing a public listing of customer e-mail addresses.
Before you can conduct usability testing, you should:
A. identify your potential customers.
B. identify browser compatibility issues.
C. publish your site to a production server.
D. identify the most-traveled path of your site.
Vera's new e-business failed in its second year because inventory levels were constantly depleted and she was unable to satisfy order fulfillment. The most likely underlying reason for the failure may be that Vera's business plan did not address:
A. customer demographics.
B. supply chain management.
C. inventory storage requirements.
D. marketing strategies and tactics.
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