Andrea works as an Administrative Assistant for a small business that uses a SaaS service for accounting, sales orders and customer service information about the business's customers. This product is similar to Salesforce.com and its competitors. Andrea makes sure she saves accurate records about current projects and performs regular backups of the business data stored on the cloud-based service.
Which of the following is the primary reason for this practice?
A. If there is an interruption in Internet access, the service and records would not be accessible.
B. There is a limit on the number of users who are allowed to access the cloud-based service at any one time.
C. Data stored online through the cloud-based service is more at risk to security breaches than if it were stored locally
D. Andrea is overly cautious because it is well known that cloud-based services are highly secure, highly reliable and always available.
You use a proprietary Windows-based program to generate architectural drawings and plans for your freelance drafting business. You have a personal Web site and would like to share samples of your work for potential new customers to review.
To which file format should you convert your drawings so that they are viewable regardless of the local operating system used by the individual viewing your site?
A. PDF
B. MP3
C. DOC
D. XML
Digital signatures verify the integrity of the data, verify the identity of the sender, and:
A. Provide data confidentiality.
B. Enforce non-repudiation.
C. Sign digital certificate requests.
D. Create certificate requests.
The App-A-Day company offers software applications for various topics. When a customer purchases a desired application from the App-A-Day online store, he is directed to a page where he can download the application directly.
When the customer is redirected and begins downloading the application, which specific standard protocol is most likely transferring the application?
A. FTP
B. HTTPS
C. HTTP
D. SMTP
You are expecting a very important file from a co-worker in a remote office to be sent to you through email. You finally call the co-worker and tell him that you have not received the file. He informs you that he sent the file yesterday, but will send it again immediately. After some time, you still have not received his email message. You contact the Technical Support department and ask them for help. After some investigation, Technical Support finds the e-mail from your coworker with an attachment named salesnumbers.exe in the spam folder of your e-mail client.
What is the most likely reason that the e-mail message was filtered out?
A. Messages from remote offices are blocked on internal e-mail.
B. The attachment's file exceeds the size exceeds the size limits of the e-mail filter policy.
C. File attachments with an .exe extension may contain malicious code.
D. The file name of the attached file exceeds the file name length of the filter policy.
As a project manager, you have to balance three elements that compose the project triangle. Suppose your customer requests that you add some new requirements to the project when you are halfway through.
If you agree to this request, how would it affect other aspects of the project?
A. Project scope will decrease
B. Cost of the project will increase
C. Cost of the project will decrease
D. Time to complete project will be reduced
You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed.
What is the best way to send each traveling employee a quick message with the new hotel information?
A. Update the meeting agenda with the hotel information.
B. Post an announcement to the company's Web site with the new hotel information.
C. Send a text message with the hotel information to the mobile phone of each traveler.
D. Call each stakeholder and leave a message with the address of the hotel.
Which is the preferred approach to communicate important action items in an e-mail message to a coworker?
A. Write the action items using all capital letters.
B. List the action items in a numbered or bulleted list for clarity.
C. Include emoticons to ensure the recipient understands your humor
D. Describe all action items at length in a detailed paragraph in the middle of the message
You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e-mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually.
Which choice lists the information you will need to configure the e-mail client?
A. Company name, email address, SMTP, POP3, IMAP and DNS
B. E-mail address, SMTP, IMAP, DNS, user name and password
C. E-mail address, SMTP, POP3, user name and password
Raoul has received a file attachment from a known individual. He has no reason to expect files from this individual.
Which of the following is an effective security strategy for Raoul to take?
A. Open the file attachment and use anti-virus software to scan it
B. Before opening the attachment, use anti-virus software to scan the system's hard disk.
C. Make back-up copies of important files so that it is possible to recover them in case of an incident.
D. Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.
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