Citrix CCA 1Y0-A20 Questions & Answers

• Question 91:

  Scenario: An administrator supports a XenApp farm consisting of 30 servers. Servers are physical and should be fitted with the same hardware. Users are connecting to the servers using a published desktop. Some users complain that applications sometimes become slow and unresponsive. Users are spread evenly across all servers. The administrator looks in the AppCenter and discovers that the complaining users are all on the same five servers. After examining the five servers, the administrator discovers that they all are memory-swapping.

  Which next step should the administrator take to troubleshoot this issue?

  A. Use Process Monitor to investigate file usage.

  B. Check the servers for hardware discrepancies.

  C. Create a Computer policy that enables Memory Optimization.

  D. Use Performance Monitor to investigate queue length on disc.

  Correct Answer: B

• Question 92:

  Scenario: Printing has been configured in a single-server farm. Recently, the help desk has received calls from users stating that they are unable to see their printers. Upon logging into the server, the administrator notices that some auto-created printers are present.

  Which three troubleshooting steps should the administrator perform? (Choose three.)

  A. Confirm the resultant set of Citrix policies.

  B. Check the event logs on the XenApp servers.

  C. Check the event logs on the client workstations.

  D. Restart the Print Spooler on the XenApp servers.

  E. Verify that the Citrix Print Manager Service is running.

  Correct Answer: ABE

• Question 93:

  Scenario: All users are unable to launch applications from the Web Interface. They receive the following

  error:

  An error occurred while making the requested connection.

  Which action should the administrator take next to troubleshoot the issue?

  A. Restart the XenApp servers.

  B. Restart the client machines.

  C. Restart the Web Interface server.

  D. Review the error logs on the web server.

  E. Review the error logs on the client machines.

  F. Review the error logs on the XenApp servers.

  Correct Answer: D

• Question 94:

  Scenario: Users from the Sales department have raised complaints to the company's CEO, arguing that launching the CRM application on a XenApp server takes a significant amount of time and is impacting their productivity. The IT Administrator has been asked to investigate the situation and find a solution to the problem. The administrator concludes that the creation of a session is being critically impacted due to profile loading and logon scripts, resulting in the one- to two-minute individual session creation times for sales users.

  Which two steps could the administrator take to resolve the session issues in order to improve the user experience when connecting to the XenApp environment? (Choose two.)

  A. Configure Just-in-Time Pre-launch for users in the Sales department.

  B. Configure a Scheduled Pre-launch for users launching the CRM application.

  C. Eliminate User profiles and disable all logon scripts for the users in the Sales department.

  D. Add additional memory to the end-point computers used by the users in the Sales department to connect to the XenApp published application.

  Correct Answer: AB

• Question 95:

  Scenario: An entire shift of workers arrives at the office at 09:00. All two thousand users turn on their thin client terminals and launch the line of business application within a ten minute timeframe. The resultant traffic is so intense that it takes 15-20 minutes until everybody is able to start working.

  How can the administrator prevent this issue from affecting the user experience?

  A. Implement a NetScaler load balancer to distribute the XML traffic.

  B. Configure a Pre-launch application to be started for users before they arrive.

  C. Upgrade the XenApp farm database server to a cluster with real time replication.

  D. Configure additional zone data collectors to manage the numerous concurrrent logins.

  Correct Answer: B

• Question 96:

  Scenario: A company has 20 machines and 20 users. The 20 users are split into two shifts so that only 10 people are connected to the XenApp 6.5 farm at any one time. Now, a third shift of 10 new users is being added.

  In order to ensure that the 10 new users can get connected to XenApp 6.5, the administrator must purchase and install 10 additional __________. (Choose the correct option to complete the sentence.)

  A. client machines

  B. XenApp 6.5 concurrent licenses

  C. Microsoft Remote Desktop Services user client access licenses

  D. Microsoft Remote Desktop Services machine client access licenses

  Correct Answer: C

• Question 97:

  Scenario: A company recently upgraded all their Citrix licenses from XenApp Enterprise to XenApp Platinum. The Citrix License Server has been correctly updated and configured with the correct Citrix license files. Now users are NOT able to connect.

  Which step should the administrator take to allow users to connect again?

  A. Restart the server hosting the Citrix data store.

  B. Upgrade the Delivery Services Console to the AppCenter.

  C. Update the XenApp product edition in the Computer policy.

  D. Restart all Citrix servers reporting 20,000 as their current load.

  Correct Answer: C

• Question 98:

  Scenario: Users complain that first thing in the morning they receive errors when trying to launch their application and have to re-try many times. At other times of the day, there are NO issues.

  What could be causing the morning issue?

  A. A load throttling load evaluator is limiting the number of concurrent logons.

  B. A scheduling load evaluator is restricting the maximum server load at this time.

  C. A server load load evaluator is limiting the number of concurrent users in the farm.

  D. An application user load load evaluator is limiting the maximum number of users allowed to run the application.

  Correct Answer: A

• Question 99:

  Scenario: Users are receiving the error shown in the attached exhibit when connecting to Notepad on XenApp.

  

  The administrator runs the QUERY FARM command on the server and receives the results shown in the second attached exhibit.

  Which three events could the server load value of 10,000 indicate? (Choose three.)

  A. The server is offline.

  B. The server CANNOT contact the Citrix license server.

  C. The server has reached its limit of 10,000 running processes.

  D. A server load evaluator applied by policy indicates the server is at full load.

  E. The particular server has a problem reading performance counter information.

  F. The administrator has assigned an invalid load evaluator to the server using a policy.

  Correct Answer: DEF

• Question 100:

  Scenario: Users are receiving the error shown in the attached exhibit when connecting to Notepad on XenApp.

  The administrator runs the QUERY FARM command on the server and receives results in the second attached exhibit.

  

  Which configuration component is causing the high application load?

  A. An Active Directory group policy

  B. A load balancing preference policy

  C. A load evaluator applied to the server

  D. A load evaluator applied to the application

  Correct Answer: D