Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity Which of the following should the technician attempt FIRST?
A. Swap HDDs and see if the laptop will boot with a known-good HDD.
B. Reseat the CPU in its socket and attempt to boot again
C. Test the laptop with a known-good power adapter
D. Replace the laptop battery cells and attempt to boot again
E. Remove the memory and test with known-good memory.
A user is having trouble printing and has asked a technician for help. The technician is able to print remotely from the print server. Which of the following will the technician MOST likely need to perform NEXT? (Choose two.)
A. Modify the environment variables on the computer
B. Check the AD account settings for the user
C. Replace the printer's network cable
D. Clear the print queue on the server
E. Check the network settings on the computer
F. Delete all the files from the server print spooler
A technician is setting up a multifunction printer in an enterprise Users of this device regulatory print documents containing PII. Which of the following settings has the GREATEST security implications for the technician to consider?
A. AirPrint
B. Network sharing
C. Hard drive caching
D. Bluetooth settings
An organization has approximately 70 computers on site and a mix of staff that includes designers and architects. The organization uses programs that are heavy on graphic- and process-intensive applications that require high network bandwidth. A technician needs to design and configure a client -side virtualization solution that best addresses the organization's requirements. Which of the following are required to allow client-side virtualization in this scenario? (Select TWO).
A. Thick client
B. Zero Client
C. Hypervisor
D. Thin client
E. Remote cloud service
F. ROP
G. Daas
A SOHO wants to reduce printing costs. Which of the following forced configurations would BEST accomplish this goal?
A. Duplex printing
B. Portrait orientation
C. Decreased resolution
D. Forced collating
A junior technician is working on a new server that will Intercept web traffic and file requests from users computers and retrieve the necessary content. Which of the following is the technician configuring?
A. DNS server
B. Authentication server
C. Proxy server
D. Web server
E. File server
F. DHCP server
A user is unable to access the internet A technician has confirmed all LAN resources on the network are accessible. Which of the following should the technician do NEXT to begin troubleshooting the issue?
A. Ping a DHCP server
B. Ping the default gateway
C. Ping another workstation
D. Ping the domain controller
An end user's laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?
A. Check the keyboard layout in Settings.
B. Check the touch-pad settings.
C. Check the power management settings.
D. Check that the function key is not stuck.
Users of an older laser printer notice the printing on output is easily scratched off the paper. Which of the following is the MOST likely root cause?
A. The paper in the trays has been exposed to moist air.
B. The toner cartridge contains old toner.
C. The corona wire is defective and needs to be replaced.
D. The fuser assembly is not reaching the correct temperature.
A technician is deploying a wireless access point for streaming 4K videos and online gaming. Which of the following wireless frequencies is MOST appropriate in this scenario?
A. 2.4GHz
B. 5GHz
C. 900MHz
D. 1300MHz
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