A desktop technician needs to replace a laptop's SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?
A. Antistatic bags
B. Needle-nose pliers
C. Safety goggles
D. ESD straps
Which of the following installation methods allows a technician to install Windows from a remote location?
A. USB
B. NetBoot
C. PXE
D. CD-ROM
Which of the following forms of regulated data is MOST important to consider when browsing e-commerce sites on the Internet?
A. GDPR
B. PII
C. PCI
D. PHI
A smartphone user receives notice that a threshold for high-speed data usage, despite the user's usage behaviors being unchanged from previous periods.
Which of the following troubleshooting steps should the user take FIRST?
A. Check network access permissions on recently loaded applications.
B. Limit data usage to WiFi networks only.
C. Wipe the device and restore to the factory default.
D. Change the lock screen password.
A user is staying at a hotel that only offers Fast Ethernet connectivity to the network. The user's laptop is currently using the corporate network for access to network resources as well as the cloud.
Which of the following should the help desk recommend performing prior to using the hotel network?
A. Add a country code exception to the firewall
B. Unmap all network drives
C. Change the proxy settings
D. Enable Remote Assistance
A user is working on a shared computer and attempts to open the email application, which freezes when opened. A technician logs into the computer, and the email application works without issue. The technician has the user log back in, but the application still freezes when opened. Which of the following is the NEXT step the technician should take to resolve the issue?
A. Check for and apply software updates
B. Perform repair installation on the application
C. Add the user to the local administrators group
D. Rebuild the user's mail profile
A systems administrator creates a new folder in the user profile. The administrator wants it to have different NTFS permissions than its parent folder. Which of the following settings should the administrator change?
A. File attributes
B. Share permissions
C. Local share
D. Inheritance
Which of the following Is the MOST cost-effective option to protect computers and peripherals from damage caused by power fluctuations?
A. Generator
B. Battery backup
C. Surge suppressor
D. Line conditioner
Which of the following variable types should be used to store the data "Chicago" within a script or code?
A. Integer
B. String
C. Boolean
D. Float
Six months after a new version of an OS was released to the market, end users began to lose access to application updates. Which of the following was MOST likely the reason for this issue?
A. Update limitations
B. Limited access
C. End-of-life
D. Network connection
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