Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned.
Which of the following should the technician have covered previously as part of the original repair?
A. End-user education
B. Pre-installation environment cleaning
C. Disabling of System Restore
D. Infected system quarantine
A corporate network was recently infected by a malicious application on a flash drive that downloaded sensitive company files and injected a virus, which spread onto the network Which of the following best practices could have prevented the attack?
A. Implementing strong passwords
B. Changing default credentials
C. Disabling AutoRun
D. Removing Guest account
E. Encrypting data
A sales representative regularly modifies confidential files on a laptop and needs them to be available all the time. The sales representative will be on a six-month business trip in two weeks. A technician has been asked to assist the sales representative with saving files.
Which of the following is the BEST method to implement to prevent any data loss for the sales representative?
A. Give the sales representative a USB security lock.
B. Encrypt the laptop's image on the server.
C. Create a redundant cloud storage drive.
D. Give the sales representative an external hard drive.
Which of the following provide the BEST security for a server room? (Select two.)
A. Badge reader
B. Bollard
C. Biometric lock
D. Cable lock
E. USB token
F. Privacy window shades
A technician has identified malware on a user's system. Which of the following should the technician do NEXT according to malware removal best practices?
A. Enable System Restore and create a restore point so no data is lost
B. Educate the user about how to avoid malware in the future
C. Update the antivirus software and run a full system scan
D. Move the infected system to a lab with no network connectivity
A Linux user report that an application will not open and gives the error only one instance of the application may run at one time. A root administrator logs on ot the device and opens terminal. Which of the following pairs of tools will be needed to ensure no other instance of the software are correctly running?
A. Pad and chmod
B. Node and vi
C. Is an chown
D. Ps and kill
E. Op and rm
A network administrator has noticed unusual activity with a user's login credentials on the network. The user is attempting multiple simultaneous login across the network, some of which are attempting to access workstations and servers to which the user does not have access.
Which of the following should the network administrator do NEXT?
A. Delete the user's AD account.
B. Decrease the user's AD privileges.
C. Disable the user's AD account.
D. Reset the password on the user's AD account.
A technician is disposing of computer hardware that contains PHI. The drive must be reusable. Which of the following methods should be used?
A. Degauss
B. Drive wipe
C. Standard format
D. Low-level format
Joe, a systems administrator, is setting up a risk management plan for the IT department. Part of the plan is to take daily backups of all servers. The server backups will be saved locally to NAS.
Which of the following can Joe do to ensure the backups will work if needed?
A. Frequently restore the servers from backup files and test them
B. Configure the backups to restore to virtual machines for quick recovery
C. Set up scripts that automatically rerun failed backup jobs
D. Set up alerts to let administrators know when backups fail
E. Store copies of the backups off-side in a secure datacenter
A network administrator has given a technician documentation detailing the switchports the technician will need to patch in for a network upgrade. Which of the following documents did the network administrator MOST likely give to the technician?
A. Process diagram
B. Physical network diagram
C. Fiber backbone diagram
D. Logical topology diagram
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