CompTIA CompTIA Certifications 220-1101 Questions & Answers

• Question 121:

  Which of the following charging and data ports has a non-directional connector?

  A. Micro-USB

  B. Mini-USB

  C. USB-A

  D. USB-C

  Correct Answer: D

• Question 122:

  A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists. Which of the following is the MOST likely cause of the issue?

  A. Water damage

  B. Incorrect OS version

  C. Faulty battery

  D. Damaged charging port

  Correct Answer: C

  A faulty battery could cause a tablet to restart on its own and have intermittent issues with charging. Water damage could also cause these symptoms, but it is not the most likely cause unless there is evidence of liquid exposure. Incorrect OS version could cause compatibility or performance issues, but not charging problems. Damaged charging port could prevent the tablet from charging, but not cause it to restart randomly.

• Question 123:

  A technician needs to call a user's cellular provider to troubleshoot a network speed issue with the user's mobile device. Which of the following technologies is the technician troubleshooting?

  A. Long-term evolution

  B. Near-field communication

  C. Radio frequency ID

  D. Z-wave

  Correct Answer: A

• Question 124:

  An ISP has notified a SOHO user of a usage increase on the user's network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

  A. Implement MAC filtering

  B. Enable NAT

  C. Create a network DMZ

  D. Upgrade the encryption standards

  Correct Answer: A

• Question 125:

  A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?

  A. Video resolution

  B. HDMI connection

  C. Keystone

  D. Focus

  Correct Answer: A

• Question 126:

  A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to Indicate that It is cracked. Which of the following BEST describes why a blot Is on the screen?

  A. Digitizer damage

  B. Improper charging

  C. Ambient light sensor damage

  D. Liquid damage

  Correct Answer: D

• Question 127:

  Which of the following devices performs forwarding decisions based on MAC addresses?

  A. Switch

  B. Router

  C. Hub

  D. Repeater

  Correct Answer: A

• Question 128:

  Which of the following cable types should be used to connect a cable modem to a SOHO router?

  A. Thunderbolt

  B. Coaxial

  C. USB

  D. Ethernet

  Correct Answer: D

• Question 129:

  A technician responds to a help desk ticket that indicates a user's workstation is not booting. The technician initially suspects a failed hard drive. The technician performs diagnostics and confirms the hard drive is fully operational.

  Which of the following steps should the technician complete NEXT?

  A. Reinstall the operating system.

  B. Configure a new RAID array.

  C. Report the status of the drive and close the ticket.

  D. Consider another possible cause of the issue.

  E. Restore the latest backup of the system.

  Correct Answer: D

  Since the hard drive appears to be functioning normally, the technician should investigate other potential causes of the issue. This could include checking the BIOS settings, verifying the connections to the hard drive, and testing the RAM. Once these steps have been completed, the technician can then take the necessary steps to resolve the issue.

• Question 130:

  A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

  A. Connect to a hotspot

  B. Request a traffic exemption.

  C. Change the DNS address to 1.1.1.1

  D. Update the Group Policy settings

  Correct Answer: B

  If a technician is on site troubleshooting a customer's laptop and needs to download a software update but the company's proxy is blocking updates, the most appropriate action for the technician to take would be to request a traffic exemption from the company's IT department.