CompTIA CompTIA Certifications 220-1101 Questions & Answers

• Question 201:

  A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and remote users with large computational and storage-solution requirements. Funding is not an issue for the company. Which of the following can BEST accomplish the company's goals?

  A. SaaS

  B. laaS

  C. ISP

  D. SON

  Correct Answer: B

  IaaS is a cloud computing model where a third-party provider hosts infrastructure components such as servers, storage, and networking on behalf of customers. This allows the startup to immediately expand its data center without the need

  for additional personnel or space to manage everything internally. Additionally, IaaS allows remote users to easily access the required computational and storage resources from multiple small offices.

  Infrastructure as a Service (laaS) can provide the startup with the necessary computational and storage solutions without the need for internal management. laaS allows organizations to rent computing resources from a third-party provider

  instead of owning and maintaining them in-house.

• Question 202:

  A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:

  HDMI Blocked due to Copy Protection

  Which of the following is the MOST likely cause of the error?

  A. The HDMI cannot carry the signal from the DVD to the projector.

  B. The user needs to switch from HDMI to a cable standard such as DisplayPort.

  C. The projector does not support the necessary HDCP protocol.

  D. The user needs to enable cony-protected sources in the projector's settings.

  Correct Answer: C

  The Official CompTIA A+ Core 1 and Core 2 Student Guide (Exams 220- 1001 and 220-1002) | 193 Protected content. If you encounter an error that indicates unauthorized content or an HDCP error: DVI, HDMI, DisplayPort, and Thunderbolt all provide support for the Digital Rights Management (DRM) mechanism High-bandwidth Digital Content Protection (HDCP). HDCP allows a content source (such as a Blu-ray disc) to disable itself if the display adapter and monitor and/or speaker system do not support HDCP and fail to authenticate themselves with the playback source. There have been various iterations of HDCP (at time of writing the current version is 2.2) and backward- compatibility can be problematic as authentication may fail between devices that support different versions of the standard.

• Question 203:

  A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?

  A. Confirm that both the current and new memory are from the same brand.

  B. Run a diagnostic test on the current memory.

  C. Verify the memory requirements of the motherboard.

  D. Connect an electrostatic discharge strap.

  Correct Answer: C

  If a technician is tasked with upgrading a laptop's RAM, the technician should verify the memory requirements of the motherboard first. The motherboard of the laptop will have specific requirements for the type and amount of RAM that can be installed. By verifying the memory requirements of the motherboard, the technician can ensure that the new RAM is compatible with the laptop. Before upgrading a laptop's RAM, a technician should verify the memory requirements of the motherboard to ensure the new RAM is compatible. The type, speed, and maximum capacity of the RAM should be checked to ensure it meets the requirements of the motherboard. References: CompTIA A+ Certification uide, pg. 347-348

• Question 204:

  A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?

  A. Disable the printer for repairs.

  B. Install a printer roller kit.

  C. Remove the paper and let the fuser cool down.

  D. Replace the paper with thicker paper stock.

  Correct Answer: C

• Question 205:

  A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should be both fast and redundant. Which of the following RAID levels BEST meets these requirements?

  A. 0

  B. 1

  C. 5

  D. 10

  Correct Answer: D

  RAID 10 combines the benefits of RAID 0 and RAID 1. It uses a striped configuration across multiple disks (similar to RAID 0) to provide high-speed read and write access. Additionally, it also mirrors the striped array onto a second set of drives (similar to RAID 1), providing redundancy in case of a drive failure.

• Question 206:

  A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?

  A. Duplex

  B. Collate

  C. Landscape

  D. Transparency

  Correct Answer: A

  The user should configure the print job to use the Duplex option, which will print on both sides of the paper and reduce the amount of paper used.

• Question 207:

  A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?

  A. HDMI

  B. Bluetooth

  C. USB

  D. Lightning

  Correct Answer: C

  A USB to 9-pin serial adapter can be used to connect the new computer to the point-of-sale system using a USB port. USB is a common and versatile port type found on most computers.

  If a technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter and the new computer does not have a 9-pin serial port, an adapter can be installed on the USB port in order to connect to the point-ofsale system. A USB-to-serial adapter can be used to connect a serial device to a USB port on a computer.

• Question 208:

  A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?

  A. Inquire about environmental or infrastructure changes.

  B. Conduct external or internal research based on symptoms.

  C. Establish a plan of action to resolve the problem and implement the solution.

  D. Document the findings, actions, and outcomes.

  Correct Answer: A

  https://spryzensecurity.medium.com/what-is-troubleshooting-methodology-40cec6b6494

• Question 209:

  A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot. Which of the following is the QUICKEST way to resolve this issue?

  A. Upgrade the Ethernet cable to the latest specification.

  B. Replace the phone.

  C. Install a PoE injector.

  D. Change ports on the switch.

  Correct Answer: C

  https://intellinetnetwork.eu/pages/what-is-a-poe-injector

  The quickest way to resolve the issue is to install a Power over Ethernet (PoE) injector to provide power to the IP phone. An unmanaged switch does not provide PoE, so an injector is needed to power the phone.

• Question 210:

  A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

  A. The phone requires a firmware update to address charging issues.

  B. The charge port contains foreign objects, such as lint.

  C. The phone's battery has swelled, preventing the utilization of the charge port.

  D. The phone has experienced water damage, thus the battery is not charring.

  Correct Answer: B

  The symptoms suggest that the charging cable falls out of the phone, indicating that the charge port may contain foreign objects such as lint, which can interfere with the connection between the charging cable and the phone.