After dropping a mobile device, a user reports that it no longer responds to touch/tap commands. The user has already rebooted the device, but the issue persists. Which of the following components is MOST likely causing this issue?
A. SIM card
B. Charging port
C. Digitizer
D. Battery
A technician needs to install an NVMe drive in an old computer using a PCIe 4X card. The technician installs Windows on the drive and reboots the computer. An error message appears stating there is no bootable device found. The technician checks the BIOS but cannot select the new drive as a boot device. Which of the following is MOST likely causing the issue?
A. The boot partition is not set as active.
B. The BIOS does not have NVMe boot drivers.
C. The NVMe drive has an MBR partition.
D. The NVMe drive is out of space.
Which of the following is the BEST use case for client-side virtualization?
A. Legacy software
B. Email
C. Directory services
D. Database
Which of the following protocols operates without a port number assignment?
A. SNMP
B. TCP
C. SSH
D. DHCP
A technician replaces a CPU and then notices the fans are continuously running. The computer randomly crashes after about five minutes. Which of the following should the technician do to prevent this issue from reoccurring?
A. Apply thermal paste.
B. Use Trusted Platform Module.
C. Replace the socket.
D. Implement secure boot.
A user reported that a laptop would no longer turn on after the battery was depleted, even though laptop was charged the night before. An on-site technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the MOST likely cause of the issue?
A. Swollen battery
B. Calibration corruption
C. Excessive wattage
D. Damaged port
A technician installed a new SSD in a computer that needed additional storage. The technician properly formatted and partitioned the drive. The BIOS recognizes the drive, but the drive does not appear as an available drive in My Computer. Which of the following should the technician do to resolve the issue?
A. Replace the defective drive.
B. Make sure a drive letter has been assigned.
C. Check Device Manager.
D. Initialize the disk in Disk Management.
A user requested a new printer with the requirement that all documents be printed in duplicate. Which of the following will produce the MOST cost-effective duplicate printouts with the least amount of effort?
A. Inkjet printer
B. Thermal printer
C. Impact printer
D. Laser printer
A technician needs to harden all newly deployed network printers following a data breach. Which of the following should the technician do to BEST fulfill this need?
A. Install the most recent drivers.
B. Disable wireless printing.
C. Place all printers on a separate print server.
D. Update to the latest firmware.
A specific printer frequently experiences paper jams. A technician inspects the printer and finds that the paper is still partially in the paper tray when the printer jams. Which of the following should the technician check FIRST?
A. Fuser
B. Duplexing assembly
C. Toner
D. Pickup roller
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