Cisco CCNP Collaboration 300-810 Questions & Answers

• Question 151:

  Refer to the exhibit.

  

  After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user's Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

  A. Verify that the desk phone device has Allow Control of Device from CTI enabled.

  B. Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

  C. Verify that the user's desk phone device is listed as a controlled device in the Cisco UCM end user configuration

  D. Verify that the device line configuration has Allow Control of Device from CTI enabled.

  Correct Answer: A

• Question 152:

  Refer to the exhibit.

  

  A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played. Which two actions must the engineer take to resolve the issue? (Choose two.)

  A. Change the trigger number.

  B. Change the welcome prompt setting.

  C. Rerecord AAWelcome.wav.

  D. Increase the number of sessions on the aa2 application.

  E. Change the language setting on the prompt.

  Correct Answer: BC

• Question 153:

  A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco Unity Connection. The engineer has also completed a Full LDAP synchronization.

  What must the engineer do next to have the LDAP users appear in the Unity Connection Users page?

  A. Configure the LDAP authentication settings under LDAP - LDAP Authentication.

  B. Synchronize the user accounts under Users - Synch Users.

  C. Restart the Cisco DirSync service.

  D. Import the user accounts under Users - Import Users.

  Correct Answer: D

• Question 154:

  An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager.

  Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?

  A. Cisco Unified Personal Communicator

  B. Cisco Jabber for Tablet

  C. Cisco Unified Client Services Framework

  D. third-party SIP device (advanced)

  Correct Answer: C

  https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115/CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115_chapter_01000.html

• Question 155:

  Refer to the exhibit.

  

  The associated directory number is configured with Call Forward All to voicemail in Cisco UCM. When users call the directory number they hear the opening greeting.

  Which action should be taken to correct this issue?

  A. Modify the rule to a Forward Routing Rule.

  B. Modify the Calling Number to 3005.

  C. Modify the Dialed Number condition from "Equals" to "In".

  D. Modify the Call Forward All to the voicemail pilot.

  Correct Answer: A

• Question 156:

  Which CLI command is used to collect traces from the Cisco Presence engine for seven days?

  A. file build log cisco_presence_engine 7

  B. file build log cisco_presence 168

  C. file build log presence_engine 7

  D. file build log presence_engine 168

  Correct Answer: A

  Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_0_1/cup0_b_config-admin-guide-imp-1201/cup0_b_config-admin-guide-imp-1201_chapter_010101.html

• Question 157:

  An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?

  A. internal

  B. Holiday

  C. Alternate

  D. Closed

  Correct Answer: C

• Question 158:

  DRAG DROP

  An engineer must configure Microsoft Office 365 calendar integration with Cisco IM and Presence.

  The engineer has already configured the presence gateway.

  Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.

  Select and Place:

  

  Correct Answer:

  

• Question 159:

  DRAG DROP

  An engineer must enable group chat and persistent chat with Cisco UCM and the Cisco IM and Presence service cluster.

  The engineer has already configured the group chat system administrators.

  Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.

  Select and Place:

  

  Correct Answer:

  

• Question 160:

  DRAG DROP

  An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster.

  The engineer has already signed into the Unified Communications Manager publisher node.

  Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration

  Select and Place:

  

  Correct Answer: