Cisco CCNP Collaboration 300-810 Questions & Answers

• Question 21:

  A collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktop users. The users have been granted the appropriate permissions in Cisco UCM, and the devices are correctly configured in Cisco UCM. Which service must the engineer now enable?

  A. Cisco XCP Authentication Service

  B. Cisco CTIManager

  C. Cisco XCP Connection Manager

  D. Cisco Extended Functions

  Correct Answer: B

• Question 22:

  When Cisco Unified Attendant Console Advanced is integrated with Cisco UCM, which Cisco UCM Service does the Cisco TSP Instance communicate with directly?

  A. Cisco DirSyne Service

  B. Cisco CTI Manager Service

  C. Cisco CallManager Service

  D. Cisco TAPS Service

  Correct Answer: B

• Question 23:

  Users in a company have access to voice calling and voicemail from desktop phones. As the company transitions to remote work, users are utilizing the Cisco Jabber client through Mobile and Remote Access to access company phone services. Users cannot access voicemail through the Cisco Jabber client, even though voicemail is functioning in the office on the desk phone. Cisco Jabber works with IM and Presence, including calling through Mobile and Remote Access. What is the cause of the issue?

  A. Cisco Unity Connection is missing from the internal Cisco UCM mobility profiles.

  B. Cisco Unity Connection is missing from the internal Expressway-C clusters.

  C. Cisco Unity Connection is missing from the internal Cisco UCM clusters.

  D. Cisco Unity Connection is missing from the Expressway-E clusters for external communication.

  Correct Answer: B

• Question 24:

  A collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding. What is the next step to install Cisco-managed certificates?

  A. Restart the Cisco XCP router service on IM and Presence.

  B. Restart the Cisco Tomcat service on all nodes in the IM and Presence cluster.

  C. Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster.

  D. Restart the Cisco UCM Push Notification service.

  Correct Answer: C

• Question 25:

  A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their desk phone from the Cisco Jabber client. Which action must the engineer take to verify the service connections of the Cisco Jabber client?

  A. Click XML settings and click Help.

  B. Click Help and click Show Connection Status.

  C. Click Help and click XML settings.

  D. Click TFTP settings and click Help.

  Correct Answer: B

• Question 26:

  A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the client. The server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client. Into which certificate store must the engineer import the certificate?

  A. Trusted Root Certification Authorities store

  B. Intermediate Certification Authorities store

  C. Personal Certification store

  D. Trusted Publishers Certification store

  Correct Answer: A

• Question 27:

  Refer to the exhibit.

  

  A company integrated their newly deployed Cisco Jabber over Mobile and Remote Access with Cisco Unity Connection for voicemail access, but users must manually enter their voicemail credentials each time they log in to Cisco Jabber. Which action resolves the issue?

  A. Create a UC Service and Service Profile for Unity Connection.

  B. Add Cisco UCM as an Authz Server on Unity Connection.

  C. Add the Unity Connection Service Profile to the end users in Cisco UC Manager.

  D. Add Unity Connection in the Expressway-C.

  Correct Answer: B

• Question 28:

  An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

  A. caller input settings

  B. transfer rules

  C. call handler owners

  D. message settings

  Correct Answer: A

• Question 29:

  Refer to the exhibit.

  

  A collaboration engineer is troubleshooting Cisco Jabber for Windows login issues for clients on a corporate network with an on-premises Cisco IM and Presence server. This issue is impacting all users. Which action resolves the issue?

  A. Add the host “imp-pub” to the proxy exceptions list on the users’ Windows computers.

  B. Restore network connectivity to host “imp-pub”.

  C. Restart the IM and Presence services on the host “imp-pub”.

  D. Change the DNS SRV record to point to the Cisco UCM node instead of the IM and Presence node.

  Correct Answer: D

• Question 30:

  Refer to the exhibit.

  

  When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails. The FQDN of Cisco UCM is cucm.ex.com, and the FQDN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

  A. Sign the Cisco Untried IM and Presence server certificate with trusted a trusted

  B. Import the certificate of cucm.ex.com into the Trusted Certificate Authorities on the PC running Jabber.

  C. Import the Cisco UCM CallManager certificate into the Trusted Certificate Authorities on the PC running Jabber

  D. Sign the Cisco UCM CallManager certificate with a trusted certificate authority.

  E. Sign the Cisco UCM tomcat certificate with a trusted certificate authority.

  Correct Answer: BE