Cisco CCNP Collaboration 300-810 Questions & Answers

• Question 81:

  Refer to the exhibit

  

  A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error.

  Which two items must be modified to resolve the issue? (Choose two.)

  A. DNS A record for _cisco-uds

  B. DNS SRV record for _collab-edge

  C. username portion of the login email

  D. domain portion of the login email

  E. DNS SRV record for_cisco-uds

  Correct Answer: DE

• Question 82:

  Refer to the exhibit.

  

  Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database. Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue?

  A. Start the Cisco XCP Message Archiver.

  B. Start the Cisco XCP Text Conference Manager.

  C. Restart the Cisco XCP Directory Service

  D. Restart the Cisco XCP XMPP Federation Connection Manager.

  Correct Answer: B

• Question 83:

  Refer to the exhibit.

  

  Which end-user option can resolve this issue?

  A. Standard CTI Reception of SRTP Key Material

  B. Standard CTI Allow Calling Number Modification

  C. Standard CTI Allow Control of Phones Supporting Rollover Mode

  D. Standard CTI Allow Call Monitoring

  Correct Answer: C

  https://community.cisco.com/t5/collaboration-applications/jabber-for-windows-cannot-control-8841-desk-phone/td-p/2569503

• Question 84:

  Which description of an IdP server is true?

  A. authenticates user credentials

  B. provides user authorization

  C. is an authentication request that is generated by a Cisco Unified Communications application

  D. consists of pieces of security information that are transferred to the service provider for user authentication

  Correct Answer: A

  SSO uses Security Assertion Markup Language (SAML) to exchange authentication details between an Identity Provider (IdP) and a service provider. The identity provider authenticates user credentials and issues SAML assertions, which are pieces of security information transferred from the identity provider to the service provider for user authentication. Each assertion is an XML document that contains trusted statements about a subject including, for example, username and privileges. SAML assertions are usually digitally signed to ensure their authenticity. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/exp ress_11_6_2/features/guide/uccx_b_features-guide-1162/uccx_b_features-guide1162_chapter_010.html#concept_D4C0DDEE975FE5C9416479AB5D778237

• Question 85:

  Refer to the exhibit.

  

  Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IMandP and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature.

  Which activity should be performed on the IMandP server to resolve this issue?

  A. Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.

  B. Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center ?Feature Services.

  C. Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center ?Network Services.

  D. Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

  Correct Answer: D

  Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/118684-probsol-chat-00.html

• Question 86:

  An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

  A. XMPP

  B. DNS

  C. LDAP

  D. AXL/SOAP

  Correct Answer: A

• Question 87:

  A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

  A. Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

  B. Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

  C. Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.

  D. Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

  Correct Answer: D

• Question 88:

  Refer to the exhibit.

  

  An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client. Which action resolves this issue?

  A. Reset the Jabber client and have the user sign in again

  B. Set the voicemail profile on the user's line on the CSF device.

  C. Configure the voicemail profile on the user's service profile

  D. Ensure that the voicemail server is listed in the user's CTI profile

  Correct Answer: C

• Question 89:

  Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)

  A. Connection IMAP Server

  B. Connection Mailbox Sync

  C. Connection Notifier

  D. Connection Message Transfer Agent

  E. Connection Conversation Manager

  Correct Answer: CE

  https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/troubleshooting/guid e/b_11xcuctsg/b_11xcuctsg_chapter_0101.html#ID-2398-00000004

• Question 90:

  A collaboration engineer wants to stop fraudulent calls to the PSTN that are being made through Cisco Unity Connection Cisco Unity Connection is integrated with Cisco UCM via the SCCP protocol Which action accomplishes this goal?

  A. Change the Rerouting CSS on the trunk to Cisco Unity Connection

  B. Change the CSS of the voicemail port

  C. Change the configuration of the routing rule

  D. Remove values from the restriction table

  Correct Answer: B