An Aura Messaging system has been reloaded and had a restore performed on it. Everything is working correctly except that users are having problems sending messages to voicemail boxes on remote voicemail machines. What is causing the problem?
A. The technician performing the restore did not manually request updates from the remote machines.
B. The remote subscriber information was not backed up prior to the reload.
C. The Aura Messaging system is not plugged into the customers LAN.
D. The FQDN of the remote machine was changed so messages cannot be delivered.
A customer has reported that an employee attempted to send a voice message to the entire Marketing team, but was unsuccessful, the customer reports I hot they successfully send messages to the team regularly. Why is this particular employee having problems?
A. The employee is not a member of the Marketing Enhanced List.
B. The employee's Class of Service (CoS) does not allow messages to he sent using the enhanced List
C. Only the owner of the list is allowed to send messages using the Enhanced list; the employee not the owner.
D. Only "Executive" CoS is allowed to send messages using the Enhanced list.
In completing the configuration of the customer's Avaya Aura Messaging system, you are attempting to log on to the system with an Avaya services login such as "craft." You are being prompted password, but cannot gain access. What is preventing your access?
A. The authentication file created from .in Avaya service support system has not been downloaded tothe messaging server.
B. The Avaya service login is not used with Aura Messaging and you must ask the customer to provide you with a login.
C. The services login has expired and must first be reset by the default Admin login
D. The system must be rebooted in order for the service logins to be activated.
A customer has a single server configuration, whose the application role and The storage role are on the same server (as in the Single server configuration). Users are able to leave messages and retrieve well, but when they log into the mailbox it prompts, "Some features may not be available at the moment". Additionally, when they review and press 7 to delete the message, they receive the error deleting messages did not work temporarily. What are two troubleshooting checks that should be conducted? (Choose two.)
A. Verify the AxC address setting is local host IP 127.0.0.1.
B. Verify that the IMAP4 ports are enabled under Messaging System (Storage) > System Ports Access.
C. Ensure that there is an additional application server for redundancy.
D. A cache reload is recommended to ensure that the messages get flushed properly.
E. Verify the Nightly maintenance schedule in Advanced (Application) > System Operations.
You have installed an Avaya Aura Messaging system and the customer wants you to create a user login for administrative purposes to include restoring data and rebooting the server as necessary, but they do not want this login to have permission to install or upgrade software. How would you accomplish this?
A. Create a new login in Console Domain Network Configuration (cdom) under User Management use the "copy login checkbox" and choose from the drop down menu the dadmin login.
B. Create a login using the Customer Non-Super User Profile and add the necessary permission for restore and reboot operations from the Web Access Mask screen.
C. Create alogin in System Domain (Domain-0) Web page using custom profile and administer permissions as required.
D. Create a login in the Messaging System under System Policies and add the necessary permission for restore and reboot operations in the policy.
You are performing an installation which includes three application servers and one storage server. You complete I he administration of one applic.il ion server to include integration with the telephony server. I then backup the application server, To save time; you restore this backup to the remaining two application servers. After completing the Installation, you notice that only the first application server receiving calls. The System Status (Application/AxC) page shows the AxC status as online for each application server and the Voice Messaging Application on each is running. Why is only the first server receiving calls?
A. You did not cluster the application servers.
B. The license files on the non-answering servers are incorrect.
C. You still need to add trusted servers (on the storage server) for the remaining two application servers.
D. You must complete the telephony integration for the remaining two application serversbecause this data is not included in the backup.
Which IP codec set is supported for Avaya Aura Messaging?
A. G.711
B. G.729
C. G.723
D. G.722
A technician is performing an upgrade of an Avaya Aura Messaging server from 6.0 to 6.0.1. What Is the correct sequence to successful upgrade the system?
A. Backup the Messaging server, upgrade the System Platform software, upgrade Messaging template, apply the necessary Communication Manager (CM)service pack, and perform restorethe system.
B. Backup the Messaging serverupgradesthe System Platform software, apply the necessary CM service pack, upgrade the Messaging template, and perform restore on the system.
C. Backup the Messaging server, apply the necessary CM service pat k, upgrade the System Platform software, upgrade the Messaging template, and perform restore on the system.
D. Apply the necessary CM service pack, upgrade the System Platform software, backup theMessaging serverupgradesthe Messaging template, and perform the restore on the system.
The installation of System Platform software has been completed on the Avaya server in preparation for the customer's Installation of Avaya Aura Messaging. You have obtained the Avaya Aura Messaging Template and are ready to download the template to the server. What are three possible locations from where you can download the software to the server'' (Choose Three.)
A. The template files can be copied to an HTTP server and installed from there to the System Platform server using the URL information of the HTTP server.
B. the template files are located on the Avaya Product Licensing and Delivery System (PLDS) Website; select the appropriate template for the site you are installing to download.
C. The template files are located within the System Platform software on the hard drive of the system and can be loaded directly from that drive.
D. The template files can be installed from a DVD in the DVD drive of the System Platform server. this may be a DVD that has been created from a previous download.
E. The template files are located on the Avaya RFA (Remote Feature Activation) Web site; select appropriate template for the site you are installing to download.
A user with an Avaya Aura Messaging mailbox on a Zimbra server does not receive voice mails deliver to the Zimbra mailbox even though the user's colleagues have been leaving messages. Other users with Zimbra mailboxes are receiving their voice mails. The other users who are receiving their voicemails are on a different Zimbra mailbox server even though the Zimbra LDAP server is the same for all users. What is the first step you would use to diagnose the problem?
A. Check the SMTP Connection diagnostic from the Messaging SMI.
B. Check the active alarm log.
C. Re-administer the Zimbra server.
D. Send an email message to the user's Zimbra e-mail address.
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