Avaya Avaya Certifications 71301X Questions & Answers

• Question 11:

  A user is calling the helpdesk to ask how the Avaya Spaces Calling extension can be added, to allow calling from their Avaya Spaces session. How should the helpdesk engineer respond?

  A. Make sure your PC has internet access, use your preferred browser to navigate to www.support.avaya.com, and then find the Avaya Spaces Calling app, download and install it.

  B. Use your preferred browser to navigate to the AAWG web interface, log in with your company credentials, and use the hyperlink at the bottom-right corner of the home page to download and install Avaya Spaces Calling.

  C. Make sure your PC has internet access, use the Google Chrome browser to open the Chrome Web Store, search for the Avaya Spaces Calling extension, and add this extension to the Chrome browser.

  D. Make sure your PC has internet access, and use the Microsoft Store to find, download and install the Avaya Spaces Calling app.

  Correct Answer: C

  The Avaya Spaces Calling extension is a softphone that provides calling features to users of Avaya Spaces by leveraging their existing Avaya infrastructure. This extension can be used alongside the Avaya Spaces web application or desktop client to make and receive audio calls through the Avaya Aura Web Gateway (AAWG). To add the Avaya Spaces Calling extension, you need to have internet access and use the Google Chrome browser to open the Chrome Web Store. Then, you need to search for the Avaya Spaces Calling extension and click on the Add to Chrome button. The extension will be installed and added to your Chrome browser. You can then use the extension icon in the browser toolbar to access the Avaya Spaces Calling settings and features12

• Question 12:

  From which interface are the Presence related messages delivered to the Avaya Workplace client.

  A. from the Avaya Breeze?Security Module

  B. from the Avaya Session Manager (SM) Security Module

  C. from Communication Manager (CM)

  D. from the Avaya Breeze?Management Interface

  Correct Answer: A

  The Avaya Workplace client is an application that provides voice, video, messaging, presence, and collaboration features for users. The Avaya Workplace client uses the XMPP protocol to communicate with the Avaya Aura Presence Services snap-in on the Avaya Breeze?server. The Presence Services snap-in delivers the presence related messages to the Avaya Workplace client from the Avaya Breeze?Security Module (SM100) interface. The SM100 is a component of the Avaya Breeze?server that provides security and encryption functions for SIP signaling and media. The SM100 interface uses port 5222 for client-to-server XMPP connections.

• Question 13:

  Before running the initTM -f command from the Avaya Breeze?server CLI, what should be verified?

  A. Verify that the Avaya Breeze?is configured as a Managed Element in Avaya Aura System Manager.

  B. Verify that an enrollment password is configured in Avaya Aura System Manager, and that it has not expired.

  C. Verify that a valid certificate is installed on the Avaya Breeze?server.

  D. Verify that the Avaya Breeze?server is licensed.

  Correct Answer: B

  The initTM -f command is used to initialize the trust management between the Avaya Breeze?server and the Avaya Aura System Manager. This command requires an enrollment password that is configured in the System Manager web interface, under Security > Enrollment Password. The enrollment password has a validity period that can be set by the administrator. If the enrollment password has expired, the initTM -f command will fail. Therefore, before running the initTM -f command, you should verify that the enrollment password is configured and valid12

• Question 14:

  Avaya Session Border Controller for Enterprise (ASBCE) can be deployed on the Kernel- based Virtual Machine (KVM) infrastructure. What is the template file type to be used for the KVM deployment?

  A. OVA

  B. QCOW2

  C. OVF

  D. EC2

  Correct Answer: B

  Avaya Session Border Controller for Enterprise (ASBCE) can be deployed on the Kernel-based Virtual Machine (KVM) infrastructure. KVM is a virtualization technology that allows multiple operating systems to run on a single physical machine. To deploy ASBCE on KVM, you need to use a template file that contains the ASBCE software image and configuration parameters. The template file type to be used for KVM deployment is QCOW2, which stands for QEMU CopyOn-Write version 2. QCOW2 is a file format for disk images that can be used by QEMU, which is an open source emulator and virtualizer that can run KVM virtual machines. QCOW2 files support features such as compression, encryption, snapshots, and backing files

• Question 15:

  A customer reports that while using Avaya Aura Presence Services, the users cannot see the Presence status. Which CLI tool is used to trace PUBLISH messages in the Avaya Breeze?server?

  A. tracePS

  B. traceCE

  C. start trace

  D. tracePRS

  Correct Answer: A

  tracePS is a CLI tool that allows you to capture and analyze XMPP traffic between Avaya Aura Presence Services and other XMPP servers or clients. You can use this tool to troubleshoot issues related to presence, instant messaging, federation, or integration with third-party applications. You can also use this tool to generate reports on XMPP traffic statistics, such as message count, message size, message type, and message direction

• Question 16:

  A field engineer deploys Avaya Aura Web Gateway (AAWG) in a Virtualized Environment (VE). After the successful deployment of the virtual machine, what is the next step?

  A. Assume there is nothing to do because AAWG is ready to go with the details provided during the deployment.

  B. Add AAWG as a Managed Element on System Manager (SMGR) and configure Pairing with Session Manager (SM).

  C. Run the AAWG installation utility by entering the app install command on the AAWG CLI.

  D. Enroll AAWG with System Manager (SMGR) by running the initTM command on the AAWG CLI.

  Correct Answer: D

  After deploying Avaya Aura Web Gateway (AAWG) in a Virtualized Environment (VE), the next step is to enroll AAWG with System Manager (SMGR) by running the initTM command on the AAWG CLI. The initTM command is used to initialize the trust management between the AAWG server and the SMGR server. This command requires an enrollment password that is configured in the SMGR web interface, under Security > Enrollment Password. The enrollment password has a validity period that can be set by the administrator. If the enrollment password has expired, the initTM command will fail. Therefore, before running the initTM command, you should verify that the enrollment password is configured and valid

• Question 17:

  To provide the customized music, prompts, and/or error announcements when using the Avaya Call Park and Page, which Avaya application server is used?

  A. Avaya Security Module

  B. Avaya Breeze?

  C. Avaya Aura Communication Manager (CM)

  D. Avaya Aura Media Server (MS)

  Correct Answer: D

  To provide the customized music, prompts, and/or error announcements when using the Avaya Call Park and Page snap-in, you need to use the Avaya Aura Media Server (MS). The Media Server is an application that provides media processing services for voice and video calls, such as playing announcements, music on hold, conferencing, transcoding, and recording. The Media Server can be integrated with the Call Park and Page snap-in on the Avaya Breeze?platform, using SIP trunks and media resources. You can upload your own audio files to the Media Server and configure them as custom announcements for the Call Park and Page snap-in34

• Question 18:

  Which three statements about Avaya Breeze?are true? (Choose three.)

  A. It does not require a license.

  B. It is used by Avaya, Partner, and third-party developers.

  C. It was formerly called Collaboration Pod.

  D. It allows application developers to quickly add new capabilities to their Avaya solutions.

  E. It is a development platform that enables rapid development for applications targeted to meet a customer's communications needs.

  Correct Answer: BDE

  Avaya Breeze?is a development platform that enables rapid development for applications targeted to meet a customer's communications needs. It is used by Avaya, Partner, and third-party developers to create and deploy snap-ins, which are modular software components that provide specific functionality or features. Avaya Breeze?allows application developers to quickly add new capabilities to their Avaya solutions, such as voice, video, messaging, presence, collaboration, and analytics.

• Question 19:

  Which statement about the Avaya Aura Media Server (AAMS) associated with the Avaya Aura Web Gateway (AAWG) is true?

  A. The AAMS is only used for calls to Avaya Spaces Calling from outside the corporate network.

  B. When a call is established using Avaya Spaces Calling, the AAMS processes the media until the Avaya Communication Manager shuffles the call.

  C. When Avaya Spaces Calling is used by a User to make a call to another User, the media path is always direct, bypassing the AAMS.

  D. For a call established to or from Avaya Spaces Calling, the AAMS processes the media for the duration of the call.

  Correct Answer: D

  The Avaya Aura Media Server (AAMS) associated with the Avaya Aura Web Gateway (AAWG) is used for media processing for calls to or from Avaya Spaces Calling. Avaya Spaces Calling is a softphone that provides calling features to users of Avaya Spaces by leveraging their existing Avaya infrastructure. When a user makes or receives a call using Avaya Spaces Calling, the AAWG handles the WebRTC call signaling and the AAMS handles the media. The AAMS converts the WebRTC media to SIP media and vice versa, and provides services such as announcements, music on hold, conferencing, transcoding, and recording. The AAMS processes the media for the duration of the call, regardless of whether the call is shuffled or not by Communication Manager

• Question 20:

  When planning the Avaya Session Border Controller for an Enterprise (ASBCE) deployment, what is a good practice to adopt?

  A. Use the same name for all internal and external interfaces.

  B. Use the same IP address sub-net for both internal and external Interfaces.

  C. Name interfaces consistently, for example, Al as "Internal" or "Private" for connectivity to the Call Server.

  D. Use dedicated ASBCEs on the internal and external sides of the network.

  Correct Answer: D

  When planning the Avaya Session Border Controller for an Enterprise (ASBCE) deployment, a good practice to adopt is to name interfaces consistently, for example, Al as "Internal" or "Private" for connectivity to the Call Server. The ASBCE server has four network ports that can be configured as logical interfaces with different IP addresses, subnet masks, gateways, and VLAN IDs. The logical interfaces are named Al, A2, Bl, and B2. A good practice is to use a consistent naming convention for the interfaces that reflects their purpose and function. For example, you can name Al as "Internal" or "Private" because it connects the ASBCE server to the internal network and the Call Server. Similarly, you can name Bl as "External" or "Public" because it connects the ASBCE server to the external network and the Internet. This naming convention can help you avoid confusion and errors when configuring the interfaces and assigning them to zones.