Exam Details

  • Exam Code
    :72201X
  • Exam Name
    :Avaya Aura Core Components Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :94 Q&As
  • Last Updated
    :Mar 21, 2025

Avaya Avaya Certifications 72201X Questions & Answers

  • Question 11:

    Avaya support is monitoring a telephone system that is going down several times per day. They discovered a software error that keeps triggering an auto restart.

    Which command can be used to determine the root cause?

    A. display reset 4 all

    B. display initcauses

    C. display restart all

    D. display interchangestatus

    E. display server-status all

  • Question 12:

    When viewing the Avaya Aura System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation?

    A. NotificationOID

    B. Status

    C. Source IP address

    D. Event ID

    E. M/E Ref Number/SysOID

    F. Severity

  • Question 13:

    What is the reason why the initial REGISTER request from a SIP endpoint is rejected by Avaya Aura Session Manager (SM)?

    A. The initial REGISTER request does not contain authentication details.

    B. The initial REGISTER request is rejected only if the user provided the wrong security code/password.

    C. It must confirm the reliable delivery of this initial REGISTER request.

    D. System manager needs time to look-up the Communication Address in its database.

    E. The initial REGISTER request contains an invalid contact header.

  • Question 14:

    A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. Which five Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be used to troubleshoot this problem? (Choose five.)

    A. codec

    B. ip-network-region

    C. media-gateway

    D. ip-codec-set

    E. network-region-control

    F. ip-services

    G. ip-network-map

  • Question 15:

    Which command can be used to investigate PPM issues in Avaya Aura Communication Manager?

    A. list trace station

    B. traceSM

    C. list trace tac

    D. SIP tracer_asset log

    E. status ppm

  • Question 16:

    In the context of the 8D Troubleshooting Methodology, what Discipline is associated with the decision to temporarily use TCP in place of TLS?

    A. Discipline 1 - Establish the Team

    B. Discipline 2 - Describe the Problem

    C. Discipline 3 - Develop Interim Containment Actions

    D. Discipline 4 - Determine Root Cause

    E. Discipline 5 - Choose and Verify Corrective Actions

  • Question 17:

    A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya Support determined that the number of telephones exceeded the capacity the system could support. Which preimplementation step was omitted?

    A. Accessing support.avaya.com to verify customer systems compatibility.

    B. Testing all third-party equipment and software.

    C. Verifying that the version installed is compatible with existing versions.

    D. Providing accurate licensing specifications.

    E. Ensuring that the hardware meets the requirements.

  • Question 18:

    Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?

    A. statSM

    B. traceSM

    C. smconfig

    D. statapp

    E. smstatus

  • Question 19:

    What information can be found when viewing the Monitoring > Active Sessions page on an Avaya Aura Media Server? (Choose three.)

    A. Caller ID

    B. Utilized Code

    C. Destination IP address

    D. Element status

    E. QOS Analytics

    F. Caller location

  • Question 20:

    Where can you access Product Change Notifications (PCNs), Documentation, Knowledge- based articles, and make Parts/Service requests?

    A. pids.avaya.com

    B. avaya-learnintj.com

    C. avaya.com

    D. support.avaya.com

    E. support.avaya.org

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