Exam Details

  • Exam Code
    :72300X
  • Exam Name
    :Avaya Aura Communication Applications Support
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :93 Q&As
  • Last Updated
    :Mar 26, 2025

Avaya Avaya Certifications 72300X Questions & Answers

  • Question 61:

    After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will

    initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and

    AAM.

    Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

    A. Re-Invite

    B. Refer

    C. Info

    D. Cancel

  • Question 62:

    Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

    A. An RTP media stream will always bypass an SBCE.

    B. An RTP media stream will only flow through the SBCE if it is encrypted.

    C. An RTP media stream will transcode the codec as it flows the SBCE.

    D. An RTP media stream will typically flow through the SBCE.

  • Question 63:

    When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

    A. It authenticates message and encrypts the Presence status.

    B. It authenticates and encrypts the message and registers the user.

    C. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.

    D. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura® Presence (PS) IP address.

  • Question 64:

    In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

    A. NOTIFY

    B. SUBSCRIBE

    C. OPTIONS

    D. REGISTER

  • Question 65:

    When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox. Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

    A. B = history info

    B. To

    C. Request

    D. P-Asserted-Identity

  • Question 66:

    Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

    A. It is not anchored on the Avaya Aura® Media Server.

    B. It is anchored on the Avaya Aura® Media Server if using SIP agent.

    C. It is anchored on the Avaya Aura® Media Server until the agent answers the call.

    D. It is anchored on the Avaya Aura® Media Server for the duration of the call.

  • Question 67:

    Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

    A. WCF

    B. ASAI/TSAPI

    C. DMCC/TSAPI

    D. TR87

  • Question 68:

    A customer called in stating that none of their users can IM or see each other's Presence. After

    troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP

    Address in the configuration.

    Where would you go to correct this problem?

    A. Use SSH to Avaya Breeze ™, and run SMnetSetup.

    B. Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.

    C. Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.

    D. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.

  • Question 69:

    Refer to the exhibit.

    SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).

    Based on the exhibit, which statement about the message flow is true?

    A. Avaya Aura® Presence sends Notify to the telephone via Avaya Aura® Session Manager.

    B. Phone sends Register message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.

    C. The telephone sends Subscribe message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.

    D. Avaya Aura® Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

  • Question 70:

    Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working. Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

    A. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.

    B. Avaya Breeze ™ command line, and run the status service command.

    C. Avaya Aura® System Manager web GUI, and navigate to Breeze Dashboard.

    D. Avaya Aura® System Manager command line, run the status service command.

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