Exam Details

  • Exam Code
    :72301X
  • Exam Name
    :Avaya Aura Communication Applications Support Certified
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :95 Q&As
  • Last Updated
    :Mar 25, 2025

Avaya Avaya Certifications 72301X Questions & Answers

  • Question 61:

    Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers. What needs to be changed in SBCE to make this happen?

    A. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

    B. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".

    C. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

    D. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

  • Question 62:

    Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

    1.

    Clearly stated the problem.

    2.

    Detailed the findings.

    3.

    Clarified the problem.

    When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

    A. Identify a patch to fix the problem.

    B. Update the Knowledge Management database.

    C. Implement a solution.

    D. Determine the cause.

  • Question 63:

    To validate the initial system status of Avaya Breeze TM with the WebRTC Snap-in, which three components should be checked? (Choose three.)

    A. Configured certificates

    B. Licensing mode

    C. Cluster Status

    D. Installation status

    E. WebRTC Service within Service Management > Services

  • Question 64:

    Which tool has an option to debug the TLS handshake between the server and the client?

    A. SIP Trace Config and SIP Trace Viewer

    B. List trace tac 701

    C. traceSM

    D. List trace tac 701/tls

  • Question 65:

    After a new implementation the customer began to experience dropped calls and an `all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

    Which pre-implementation step was omitted?

    A. properly sizing trunk capacity

    B. interoperability testing

    C. upgrading the circuits

    D. correct licensing specifications

  • Question 66:

    A customer called in stating that none of their users can IM or see each other's Presence.

    After troubleshooting you discover that default gateway of the Avaya Breeze TM SM100 has the wrong IP Address in the configuration.

    Where would you go to correct this problem?

    A. Use SSH to Avaya Breeze TM, and run SMnetSetup.

    B. Use SSH to Avaya Breeze TM, and use theroutecommand to correct the routing table.

    C. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

    D. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.

  • Question 67:

    Refer to the exhibit.

    SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS). Based on the exhibit, which statement about the message flow is true?

    A. Avaya Aura Presence sends Notify to the telephone via Avaya Aura Session Manager.

    B. Phone sends Register message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.

    C. The telephone sends Subscribe message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.

    D. Avaya Aura Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

  • Question 68:

    Callers hear a fast busy when they dial into Avaya Aura?Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM. How would you restore the trunks to in-service status?

    A. Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.

    B. SSH to AAM, and execute therelease trunks allcommand.

    C. SSH to AAM, and execute therelease trunkcommand.

    D. Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type `all' in the Equipment Number field, and then click on the Release button.

  • Question 69:

    A customer called is stating they cannot place WebRTC calls. You discover that Avaya Breeze TTM has not been configured to allow Cross-origin Resource Sharing (CORS). How would you allow cross-origin resource sharing for all?

    A. Use SSH to Avaya Breeze TM and edit the /etc/config.properties file.

    B. Use Avaya Aura System Manager (SMGR) web GUI to access the Breeze>; Configuration > Attributes, then select the webRTC attributes and check the box Allow Cross-origin Resource Sharing.

    C. Use Avaya Aura System Manager (SMGR) web GUI to access the Inventory>; Manage Elements. Edit the Avaya Breeze TM element, and check the box Allow Cross-origin Resource Sharing.

    D. Use Avaya Aura System Manager (SMGR) web GUI to access Breeze>; Configuration > HTTP Security > HTTP CORS tab, the check the box Allow Cross-origin Resource Sharing for all.

  • Question 70:

    In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)

    A. Automatic mode

    B. Real-time mode

    C. Ladder mode

    D. Summary-time mode

    E. Non real-time mode

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