For IBM Case Manager, where should the database for the content engine target object store and the process engine on DB2 be located?
A. On separate databases on the same server
B. On separate databases on different servers
C. On the same database on a server with different userids
D. On the same database on a server with same userid and password
Which must be installed and configured with IBM Case Manager to enable IBM Sametime?
A. Only IBM Sametime client and Lotus Domino server
B. Only IBM Sametime proxy server and Lotus Domino server
C. Only Lotus Domino server, IBM Sametime client, and IBM Sametime proxy server
D. Only Lotus Domino server, IBM Sametime community server, and IBM Sametime proxy server
A customer is looking for assistance in determining a backup strategy. Which statement is true regarding backup of the ICM solution?
A. A Hot Backup can be performed if the operating system is AIX.
B. A Hot Backup cannot be performed because Business Space prevents it.
C. A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.
D. A Hot Backup can be performed because ICM provides additional features to permit this process.
What is one reason to use IBM Forms over FileNet eForms within the context of an ICM Solution?
A. IBM Forms is more tightly integrated with ICM.
B. The ability to use JavaScript to enhance the form.
C. The ability to use multiple Digital Signature methods.
D. The ability to use EDS (Extended Data Services) within ICM.
What utility is used to create the run time solution in a development environment?
A. Case Manager Builder
B. FileNet Enterprise Manager
C. FileNet Deployment Manager
D. Case Manager Administrator Client
A user in the customer_interactions project area has created two solutions, Sol1 and Sol2. The user is transferred to the credit_card_investigations project area. What happens to Sol1 and Sol2?
A. Sol1 and Sol2 are deleted.
B. Sol1 and Sol2 remain in customer_interactions project area.
C. Sol1 and Sol2 are moved to orphaned_solutions project area.
D. Sol1 and Sol2 are moved to credit_card_investigations project area.
Which two items are always part of a case management solution? (Choose two.)
A. Analytics
B. Content objects
C. Database lookups
D. Process fragments
E. System integrations
A case worker would like to send an instant announcement to other case workers in the IBM Case Manager environment. How can this be done?
A. By adding a comment to the case.
B. By using the external email system.
C. By using the IBM Sametime integrated feature.
D. By creating a case with the announcement as a property.
What is a reason to use iLog within the context of an ICM Solution?
A. To intelligently assign case workers to tasks.
B. To obtain additional Case Data from an external system.
C. To update a case property field after a step is completed.
D. To obtain a priority from a database call via a stored procedures.
Which program is prohibited to be used with IBM Case Manager as per the licensing terms?
A. Lotus Widget Factory (of IBM Mashup Center)
B. Case Manager crawler (of IBM Content Analytics)
C. Web chat client (of IBM Lotus Sametime Proxy Server)
D. Rule Execution Server (of IBM WebSphere ILOG JRules)
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