A Literal Standard is directly measurable.
A. True
B. False
____________ is the degree to which a measure actually measures what it was intended to measure.
A. Reliability
B. Validity
C. Simplicity
D. Calibration
An Intent Standard is directly measurable.
A. True
B. False
Which of the following is NOT a component of a workbench?
A. Entrance Criteria (Inputs)
B. Exit Criteria (Deliverables)
C. Work Procedures D. Check Procedures
E. Process Contract
A Policy states:
A. What
B. When
C. Where
D. Why
Standards describe how work will be measured. A Standard answers the question:
A. What
B. When
C. Where
D. Why
According to Schmidt, the benefit from properly managed conflict is:
A. Long standing problems brought out
B. Resistance to teamwork
C. Suspicion and distrust
D. People leaving the situation
With the workbench concept, tools can support:
A. Both the DO and the CHECK Procedures
B. Only the DO Procedures
C. The Rework Initiative
D. Only the CHECK Procedures
Which of the following techniques was developed by Drs. Robert Kaplan and David Norton?
A. Enterprise Dashboard
B. Business Dashboard
C. PDCA
D. Balanced Scorecard
Which is the fifth stage of Dr. Bruce Tuckman Model?
A. Forming
B. Performing
C. Norming
D. Adjourning
E. Storming
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