A critical internal IT server provisioning process is under review and the IT manager is considering moving the process to the cloud. The IT staff has selected the cloud provider and must now migrate the process. Which of the following MUST the IT staff do to ensure the transition meets the IT manager's requirements?
A. Pilot the process using cloud resources and perform a comprehensive test.
B. Survey the business users and implement the solution that received the most positive feedback.
C. Ask the server administrator to sign off and approve the implementation plan.
D. Shift the current process to the cloud since the SLA will guarantee 99.999% availability.
An application development company is considering implementing a cloud solution to help improve time to market with new software upgrades. The existing application has been in use by customers for several years and contains a large amount of code. Which of the following types of clouds would be BEST for this company to implement?
A. IaaS
B. XaaS
C. PaaS
D. SaaS
Consumption statistics for individual cloud service offering is used by which of the following ITIL processes?
A. Supplier management
B. Continuous service improvement
C. Service level management
D. Information security management
A company Chief Information Officer (CIO) who wants to ensure rapid elasticity for the company's cloud solution would MOST likely choose which of the following types of cloud?
A. Public cloud
B. Private community cloud
C. Private cloud
D. Community cloud
Which of the following describes the commonality between cloud computing and outsourcing?
A. Shift from CAPEX to OPEX
B. Reduced compliance cost
C. Simplified security management
D. Reduced system architecture complexity
Virtual Desktop Interface (VDI) will present challenges for the network administrator as they move their users to the cloud. Which of the following would be considered a major challenge?
A. Developing a back up environment for the end user
B. Troubleshooting the users' applications
C. Supporting multiple devices (e.g. tablets, thin clients)
D. Centralizing the applications
A cloud usage metering scheme allows for which of the following customer chargeback alternatives?
A. Cost allocation
B. Cost amortization
C. Shared cost
D. Direct cost
From a risk assessment perspective, which of the following is MOST important to acquire and review before a business integrates cloud computing into its existing environment?
A. Cloud provider DRP and COOP
B. The time to market expectation
C. The total cost of ownership
D. The company original RFP
An organization wants to host a critical application on two redundant leased servers located at the ISP's datacenter. Which of the following is this an example of?
A. PaaS
B. IaaS
C. Public cloud
D. SaaS
Following an IT Service Management lifecycle approach, a Chief Information Officer would take which of the following paths to implement a cloud solution?
A. Choose the SaaS provider; Design the application; Choose whether to develop the service application in-house or outsource; Operate the service application in the cloud.
B. Decide whether to implement on the cloud; Choose a XaaS provider; Design the application; Choose where to develop the service application; Operate the service application in the cloud.
C. Decide whether to implement the application on the cloud; Choose an IaaS provider; Choose whether to develop the service in-house; Operate the service application in the cloud.
D. Strategize which IaaS provider to use; Design the application; Transition the development process to the cloud; Operate the service application in the cloud.
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