The following Business Case is constructed properly.
"In business unit A there are too many flashlight returns and flashlight sales have decreased by 25 percent."
A. True
B. False
What is the Cycle Time, in seconds, for a process having a Throughput of 7,200 units per hour?
A. 0.5
B. 2
C. 4
D. 10
According to the definition of Rolled Throughput Yield which of these items best describe the purpose of RTY?
A. A function of Y=f(x)
B. Accounts for losses due to rework and scrap
C. Isolates the increase throughput
D. Determines incremental Growth
The 80:20 rule is associated with which of these tools?
A. Pareto Chart
B. Simon's Cross-Functional Tool
C. SIPOC
D. Framing Tool
One of the metrics commonly used in Lean Six Sigma is DPU. This acronym stands for ___________________.
A. Deferred planned usage
B. Defects per unit
C. Decreased production utilization
D. Downtime per unit
An employee of ACME Corporation noticed that every loan application that gets approved is copied four times and is stored in different locations in the company for no apparent reason. This would be an example of __________________.
A. Internal Failure Costs
B. Appraisal Costs
C. External Failure Costs
D. Prevention Costs
Cost of Poor Quality (COPQ) can be classified as Tangible (Visible) Costs and Hidden Costs.
A. True
B. False
Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.
A. Critical-to-quality
B. Conscious thought qualities
C. Conspicuous time quandaries
D. Cost of the quantity
Those who are trained to the skill levels of a Black Belt are typically utilized to apply Lean Six Sigma methodologies what percentage of their time?
A. 25%
B. 50%
C. 75%
D. 100%
A process can be defined as a repetitive and systematic series of steps or activities where inputs are modified or assembled to achieve a customer desired result.
A. True
B. False
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