Six Sigma Six Sigma Certifications CLSSYB Questions & Answers

• Question 131:

  80% of effects come from 20% of the possible causes. These 20% are called the:

  A. Variations in the process

  B. Vital Few

  C. Cost to the process

  D. Waste

  Correct Answer: B

• Question 132:

  A Critical to quality tree (CTQs) is used to:

  A. understand the PandL of the business

  B. break-down broad customer requirements into more easily quantified elements.

  C. break-down broad vendor requirements into more easily qualified elements.

  D. break-down broad shareholder requirements into more easily qualified elements.

  Correct Answer: B

• Question 133:

  Not reducing internal rejections may lead to an increase in:

  A. Critical to Quality (CTQs)

  B. Pareto analysis failure

  C. Cost of Quality (COQ)

  D. Critical to delivery (CTD)

  Correct Answer: C

• Question 134:

  Cost of Poor quality (COPQ) does not include:

  A. internal failure costs

  B. external failure costs

  C. appraisal costs

  D. marketing costs

  Correct Answer: D

• Question 135:

  It is also important to look at the market for the next two to five years and estimate how it will change and grow and this requires:

  A. a look at the balance sheet for the previous year

  B. a look at the cash flow of the company

  C. a look at all potential customers and their requirements.

  D. a look at the vendor management team and the vendor performance

  Correct Answer: C

• Question 136:

  What is a process?

  A. a system used in manufacturing

  B. a six sigma computer application

  C. any repetitive action in a business environment

  D. a macro in Microsoft excel

  Correct Answer: C

• Question 137:

  The traditional methods of obtaining customer information could also include:

  A. big data analysis

  B. usage of brainstorming

  C. Data warehousing and mining

  D. creating macros in excel

  Correct Answer: C

• Question 138:

  Six Sigma is a:

  A. Quality tool with several options to reduce cost

  B. statistical basis of measurement which allows 3.4 defects per million opportunities

  C. scientific basis of measurement which allows 3.4 defects per hundred thousand opportunities

  D. ISO provided model in Quality

  Correct Answer: B

• Question 139:

  An organization should apply Six Sigma techniques and tools according to its:

  A. analysis on big data

  B. balance sheet and shareholders

  C. vendors and business partners

  D. needs, goals structures, cultures etc

  Correct Answer: D

• Question 140:

  In day to day business operations, the customers:

  A. are the ones who will fund the six sigma project

  B. are the reasons why six sigma is initiated as they have cried foul

  C. define quality and set expectations including specifications

  D. need to understand why six sigma and it consequences

  Correct Answer: C