Getting the right change installed at the right time is a responsibility of what type of software management?
A. Software Risk Management
B. Risk Management
C. Defect Management
D. Software Configuration Management
E. Software Test Management
Which of the following tools / techniques is a facilitated technique where all teammates participate by individually ranking ideas, issues, concerns, and solutions; then the group achieves a consensus by combining the individual rankings?
A. Brainstorming
B. Nominal Group Technique
C. Force Field Analysis
D. Affinity Diagram
E. Benchmarking
If you found, through testing software, that your IT project team was building software with an average of 58 defects per 1000 function points, this would be a:
A. Baseline
B. Benchmark
C. Complexity Metric
D. Size Measure
The optimal number of task force members is:
A. 1 - 3 members
B. 3 - 8 members
C. 8 - 10 members
D. No limit
Which answer below is NOT one of the seven steps for implementing an IT quality function?
A. Develop a charter
B. Identify a quality manager
C. Staff and train the quality function
D. Audit the use of quality tools
E. Build support for quality
Controls are placed near the end of a process or workbench because this is the most appropriate location.
A. True
B. False
What is the correct definition for the term "testable requirements"?
A. A requirement with a test
B. A requirement with a minimum of two tests
C. A requirement that can be validated to be incorrect or correct
D. A requirement that will be tested during test execution
E. A requirement that will be assigned to a tester to test
If your customer complains that you made an error, you need to do the following:
A. If you are wrong, admit the error
B. Negotiate a satisfactory resolution
C. State solution and get agreement
D. Take action to implement a solution
E. All of the above
Which type of monitoring focuses on the input or entrance criteria to a business process, for compliance to organizational policies?
A. Preventive Monitoring
B. Detective Monitoring
C. Management Monitoring
D. None of the above
The system having adequate safeguards to protect the data against damage refers to which CSF?
A. Maintainability
B. Cost-effectiveness
C. Security
D. Reliability
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