Software Software Certifications CSQA Questions & Answers

• Question 311:

  The focus of post-implementation reviews or post mortems is to:

  A. Correct the defects

  B. Improve the process

  C. Plan future projects

  D. Fix the blame for bad quality

  E. None of the above

  Correct Answer: B

• Question 312:

  In which phase of the Quality Function's maturation does the organization's objectives move from Quality Control to Quality Assurance?

  A. Initial Phase

  B. Intermediate Phase

  C. Final Phase

  Correct Answer: B

• Question 313:

  Baselines should NOT be conducted:

  A. To determine where detailed investigation is required

  B. To identify problems / areas for quality improvement

  C. To evaluate individual performance

  D. To compare against external organizations

  Correct Answer: C

• Question 314:

  Determining which risks are likely to affect the project and documenting the characteristics of each is called ________ .

  A. Risk Assessment

  B. Risk Management

  C. Risk

  D. Risk Identification

  Correct Answer: D

• Question 315:

  Many people believe there is an overlap between internal auditors and quality assurance, however, the main role of internal auditing is to:

  A. Identify and report problems

  B. Define and implement solutions to a problem

  C. Build processes that prevent problems from occurring

  D. Check all products to make sure they are defect free

  E. Conduct acceptance testing before usage

  Correct Answer: A

• Question 316:

  An audit is:

  A. A process used to measure the current level of performance

  B. An independent appraisal activity

  C. An evaluation of a model

  Correct Answer: B

• Question 317:

  A payroll application requires that each new employee hired have a unique Employee ID and password and that all characters in a field are either numeric or alphabetic. This is an example of a:

  A. Logical Test

  B. Limit Test

  C. Validity Test

  D. Completeness Test

  E. None of the above

  Correct Answer: D

• Question 318:

  Focusing on quality can increase productivity, reduce costs, and improve customer satisfaction.

  A. True

  B. False

  Correct Answer: A

• Question 319:

  It is very important 'to evaluate how employees feel about their manager or leader' to assess the climate of a specific organization or group. An assessment of an organization's 'climate' discovers if the employees' satisfaction level is positive or negative.

  A. True

  B. False

  Correct Answer: A

• Question 320:

  Which of the following planning activities is associated with the quality planning question "where do we want to go"?

  A. Capabilities and Opportunity Planning

  B. Policies and Procedure Planning

  C. Priorities and Schedules Planning

  D. Objectives and Goals Planning

  E. Budgeting and Resource Planning

  Correct Answer: D