Software Software Certifications CSTE Questions & Answers

• Question 11:

  Quality assurance means the same as total quality control.

  A. True

  B. False

  Correct Answer: A

• Question 12:

  Evaluations for strategic quality planning do not depend upon.

  A. How planning activities are organized

  B. Whether or not the company has a planning department or officer

  C. A and B Above

  Correct Answer: C

• Question 13:

  Evaluations of planning are based upon the thoroughness and effectiveness of processes including the information used.

  A. True

  B. False

  Correct Answer: A

• Question 14:

  Greater emphasis on statistical process control can lead to dramatic improvements in the cost and quality of manufactured products.

  A. True

  B. False

  Correct Answer: A

• Question 15:

  The scope, management and analysis of data depend upon.

  A. The type of business, its resources

  B. Number and geographical distribution of business units

  C. All of the above

  Correct Answer: C

• Question 16:

  The Malcolm Baldridge Award was created by Public Law 100-107, signed into law on 20th Aug 1987.

  A. True

  B. False

  Correct Answer: A

• Question 17:

  Competitive and benchmark data are essential for planning quality leadership because they make possible clear and objective quality comparisons.

  A. True

  B. False

  Correct Answer: A

• Question 18:

  Achieving quality requires:

  A. Exceeding the customer's expectations

  B. Focusing on the customer

  C. Meeting all the definitions of quality

  D. All the above

  E. Understanding the customer's expectations

  Correct Answer: D

• Question 19:

  Many types of errors can be identified and fixed far more economically by design and code inspections than by testing

  A. True

  B. False

  Correct Answer: A

• Question 20:

  Which of these terms apply to identifying quality standards and how to satisfy them?

  A. Quality Management

  B. Quality Overview

  C. Quality Planning

  D. Quality Projections

  Correct Answer: C