Which kinds of audit mechanisms are available in ISQ/IEC 20000:2011?
A. An internal audit mechanism
B. An external audit mechanism
C. An internal and external audit mechanism
D. No audit mechanisms
What is a good question to ask a prospective Cloud provider?
A. How can we access the servers in case of an incident?
B. How is data partitioning done?
C. What are the names of the Service desk employees?
D. What are the provisions when a service ends?
What is the goal of an ISO/IEC 20000 follow-up audit?
A. To change procedures and working instructions
B. To check if the organization still fulfills the ISO/IEC 20000 requirements
C. To implement additional processes within the Cloud provider's organization
D. To pay specific attention to the Change management process
The National Institute of Standards and Technology (NIST) states there are `five essential characteristics, three service models and four deployment models' to Cloud Computing.
What is an example of a service model?
A. Measured service
B. On-demand self-service
C. Resource pooling
D. Software as a Service
Which communication protocol group is generally accepted on the Internet?
A. NetBIOS
B. OSI
C. SNA
D. TCP/IP
What is the simplest way of consuming Cloud services for general purposes?
A. Communication as a Service (CaaS)
B. Infrastructure as a Service (IaaS)
C. Platform as a Service (PaaS)
D. Software as a Service (SaaS)
Which characteristic of an Identity management system attributes permissions to roles and not to people?
A. digital identity
B. group management
C. people management
D. self service functions
The e-mail service provided by Google (Gmail) is an example of which deployment and service model?
A. SaaS in a Public Cloud
B. SaaS in a Community Cloud
C. IaaS in a Private Cloud
D. PaaS in a Hybrid Cloud
Which statement describes a Community Cloud?
A. A commercial organization that asks the community for feedback on their Cloud offerings.
B. A group of users that create a special group to discuss cloud solutions.
C. Facebook is a perfect example of a Community Cloud.
D. Several independent companies that agree to share resources through a cloud solution to reduce total license costs.
Where does the abbreviation SOA stand for?
A. Service Oriented Architecture
B. Service Oriented Application
C. Service Organized Architecture
D. Service Organization Agency
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