A technician turns on a PC and does not hear any beeps. The PC powers on, but nothing displays on the monitor screen. The monitor is plugged in and does turn on.
Which of the following should the technician check FIRST?
A. Ensure the PCI card is correctly installed.
B. Ensure the power supply is not faulty.
C. Ensure the video card is correctly installed.
D. Ensure the RAM is correctly installed.
A normal backup is run every Sunday morning, with differential backups being performed on all other mornings. The machine crashes on a Wednesday night.
Which of the following number of restores would the technician need to perform to recover all files?
A. 1
B. 2
C. 3
D. 4
A portable EKG cart performs EKGs correctly; however, it will not send results to the server or the printer.
Which of the following is the MOST likely problem?
A. The battery pack
B. Software corruption
C. Broken EKG leads
D. Wireless settings
Which of the following technologies would a technician use to securely connect to a remote network?
A. SFTP
B. RDC
C. VPN
D. SSH
A user reports that their machine is not on the network. The technician verifies that the network connection is enabled and the cables are good, but the IP address is showing as 169.171.1.91.
Which of the following is MOST likely the problem?
A. The DNS is faulty or malfunctioning.
B. User does not have access.
C. The connection is set to static.
D. A DHCP server outage.
Which of the following roles would require access to clinical data?
A. Implementation Manager
B. Project Manager
C. Practice Administrator
D. Network Administrator
The physician cannot save any new files to the EHR/EMR system. Which of the following is MOST likely the cause?
A. HL7 protocol error.
B. Data storage has reached capacity.
C. The clearinghouse is rejecting the data.
D. Loss of Internet connectivity.
The Electronic Health Record (EHR) system has crashed. Which of the following backup methods will do a complete restore?
A. Last full backup with last incremental backup.
B. Last full backup with last differential backup.
C. Last differential backup with last incremental backup.
D. Last incremental backup with last differential backup.
A user reports their computer will not turn on. Which of the following should the technician check FIRST?
A. Memory
B. Motherboard
C. Power plug
D. CPU
Business Associate Agreements (BAAs) are rules of engagement for:
A. Cost recovery
B. Time management
C. Information use
D. Code of conduct
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