A customer needs to print documents in a business environment. The customer will be using Microsoft Word. Which driver gives the customer the best printing speed?
A. PCL 3
B. PCL 4
C. PCL 5
D. PCL 6
Is it possible to scan an A3 document with an HP ScanJet?
A. Yes, all HP ScanJet support A3 documents
B. Yes, it is possible with the HP ScanJet Entrprise 9000 and Hp ScanJet N9120 series
C. Yes, it is possible, but only with Professional Graphics Scanners
D. No, HP does not offer A3 scanning with Hp ScanJet products
Your customer is using professional photo editing and DTP software (i.e. Adobe Photoshop and QuarkXPress). Which printer driver should you recommend?
A. PS
B. IPDS
C. PCL 5c
D. PCL 6
Your customer is using an HP LaserJet MFP and would like to use the Job Storage Mode. However, the customer cannot find the option in the driver. What could be the reason?
A. The HP printer driver is not configured correctly thus the Job Storage option is not available
B. The Job Storage Mode is a feature of the Microsoft Print Server, not of an HP printer
C. The HP LaserJet support the Job Storage Mode only with the PCL 5 driver version
D. The HP LaserJet MFP does not support the Job Storage Mode; therefore the customer needs to upgrade to an HP Color LaserJet
A graphic arts business is creating images for printing on an offset press. The business is using an HP printer for printing the final proofs. EPS files are often sent to the business to be included in the images printed. Which driver should be used?
A. PCL 6
B. PCL 5
C. PCL 5e
D. PostScript
What is the firmware of a printer often described as?
A. the stomach
B. the brain
C. the eyes and ears
D. the central processing unit
Which marketing terms does HP use when naming devices?
A. Pro and Enterprise
B. User and Admin
C. ColorMFP and MonoMFP D. Desktop and Freestanding
Who developed IPDS?
A. HP
B. Adobe
C. Kyocera
D. IBM
Which element was introduced with the LaserJet Illsi Series and is still in use?
A. Printer Post Language (PLL)
B. Printer Script Language (PSL)
C. Printer Control Language II (PCLII)
D. Printer Job Language (PJL)
What is a requirement for using an HP ePrint printer?
A. The device must be in the same time zone as the printer
B. The device must send email.
C. The device must run Windows XP, Vista, 7 or Windows Server.
D. The device must be in the same country as the printer
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