Exam Details

  • Exam Code
    :IIA-CFSA
  • Exam Name
    :Certified Financial Services Auditor
  • Certification
    :IIA Certifications
  • Vendor
    :IIA
  • Total Questions
    :511 Q&As
  • Last Updated
    :Apr 12, 2025

IIA IIA Certifications IIA-CFSA Questions & Answers

  • Question 221:

    Insurance companies decide on a _________ whether an investigation is necessary

    A. Claims review basis

    B. Case-by-Case basis

    C. Claim investigation basis

    D. All of these

  • Question 222:

    Insurance products yield _________ compared to regular investment option and this is besides the added incentives (read bonuses) offered by insurers.

    A. More

    B. Less

    C. Almost the same

    D. It depends

  • Question 223:

    Insurance policies are good for insurance needs, however, as a main investment vehicles, they have considerable downsides.

    A. A majority of a premium payments is "part of commission" a small percent of your moneygoes towards the investment avenue.

    B. The guaranteed cash value, or accumulation value of your investment is normally such a low percentage, typically one to three percent.

    C. You would be much better off using a traditional investment vehicle than an insurance policy as an investment

    D. Only A and B

  • Question 224:

    Which one of the following questions is NOT considered when claims department review the claims?

    A. Did a loss occur?

    B. Was the loss covered by the policy?

    C. Who are not the beneficiaries?

    D. How much is payable to the insured or beneficiaries?

  • Question 225:

    __________ agency system uses agents who sell the policies of a group of affiliated companies.

    A. Multiple-line (or all lines) agency system

    B. Personal selling distribution system

    C. Career agency system

    D. None of these

  • Question 226:

    Commonly used distribution system/s in the insurance industry is/are:

    A. Personal selling distribution system and the direct response distribution

    B. Ordinary agency system

    C. Career agency system

    D. All of these whereas B and C are the same

  • Question 227:

    Agents that represent one company exclusively are called:

    A. Independent Agents

    B. Captive Agents

    C. Exclusive Agents

    D. Detached Agents

  • Question 228:

    Examples of illegal sales practices may be:

    A. Misrepresentation occurs when agents make false or misleading statements in an attempt to encourage an individual to buy a policy. Agents are also forbidden from guaranteeing policy dividends.

    B. Twisting occurs when an agent purposefully misguides an individual into canceling onepolicy and purchasing a new one

    C. Rebating occurs when an agent agrees to give an individual a share of the commission as an incentive to buy a policy

    D. All of these

  • Question 229:

    Initially, back-office operation were created as captives of parent companies and treated as cost centers from cost centers to profit centers due to:

    A. The emergence of third-party back-office facilities making it possible for corporation to avail of their services

    B. Corporation are increasingly converting captive back-office operations into profit centers by accepting external clients

    C. Stagnant position of service activities being outsourced.

    D. Both AandB

  • Question 230:

    Back-office operations are _____________ as offshore operations which establish business entities in tax-free export zones or offshore centers.

    A. Almost same

    B. Same

    C. Not the same

    D. None of these

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