IIA IIA Certifications IIA-CGAP Questions & Answers

• Question 161:

  Information used in reporting should be reviewed for accuracy and contain all of the following characteristics EXCEPT:

  A. Relevance and understandability

  B. Comparability and timeliness

  C. Consistency and reliability

  D. Planning an organizing

  Correct Answer: D

• Question 162:

  Crosscutting performance goals are other factors that managers are responsible for across all phases of the service provision process. While these factors cannot always be measured in quantifiable terms, they definitely impact how and why services are provided. Factors to consider include all of the following EXCEPT:

  A. Compliance with Laws and Regulations.

  B. Reliability, Validity, and Availability of Information.

  C. Maintaining Underlying Values.

  D. No Continuous Improvement.

  Correct Answer: D

• Question 163:

  Inputs are the measurement of efforts or economic resources that are put into a program activity. This category includes both financial and nonfinancial information. Where as Processes are the measurements that relate efforts to accomplishments, generally reporting on efficiency and cost of providing a specific unit of service.

  A. Processes, inputs

  B. Outputs, processes

  C. Processes, outputs

  D. Inputs, processes

  Correct Answer: D

• Question 164:

  ________refers to accomplishments of services provided. These are generally measured by quantity and quality. Where as _______refers to results that occurs because of services provided and these measures are particularly useful when making comparisons to previous years, to other similar organizations, or to established missions and goals.

  A. Outcome, output

  B. Outputs, processes

  C. Output, outcome

  D. Inputs, processes

  Correct Answer: C

• Question 165:

  During the _______, the data are aggregated and formatted in a manner to facilitate management oversight of key measures. Where as the_______ involves management decision-making based upon the program evaluation.

  A. plan" phase, "do" phase,

  B. "do" phase, plan" phase,

  C. "check" phase, "act" phase

  D. "act" phase, "check" phase

  Correct Answer: C

• Question 166:

  The first step in managing performance is a structured, cohesive planning approach. During the ____________ managers set performance expectations based upon objectives and available resources. Where as during the _____, the program is implemented and operations commence.

  A. plan" phase, "do" phase,

  B. "do" phase, plan" phase,

  C. "check" phase, "act" phase

  D. "act" phase, "check" phase

  Correct Answer: A

• Question 167:

  The concept of performance management shifts the focus of government decision-making and accountability away from monetary aspects to the activities undertaken to achieve results. And also effective performance management establishes programs and resources within the organization that address its agency-wide objectives and administers them through four phases:

  "plan, do, check, and act." Guiding principles include long-range planning, collaborative input, a "results" orientation, decisions based upon measurable data, and continuous improvement in outcomes.

  A. Effective performance management, performance management

  B. Autocratic management, effective performance management

  C. Performance management, effective performance management

  D. Consultative management, effective performance management

  Correct Answer: C

• Question 168:

  All of the following are the general steps to follow when testing a hypothesis EXCEPT:

  A. State the null and alternative hypotheses.

  B. Establish the criterion for rejecting or accepting the null hypothesis.

  C. Analyze the data. Data analysis involves collecting sampled items, estimating the parameter, and calculating the value of the sample mean.

  D. Accept the null hypothesis only.

  Correct Answer: D

• Question 169:

  The term _______refers to methods designed to describe or summarize the characteristics of a data set. The term _______refers to methods designed to allow inferences or estimates to be made about the characteristics of a data set.

  A. Inferential statistics, descriptive statistics

  B. Standard deviation, mean

  C. Descriptive statistics, inferential statistics

  D. Median, arithmetic mean

  Correct Answer: C

• Question 170:

  ______is the middle position in an array of values. The median value can be misleading in small data sets, so it is usually used to characterize a large number of values. Where as the ______ is the most commonly occurring value in an array. The mode is a less frequently used measure of average because a mode may not exist in some sets of data, or there may be more than one mode in the data set.

  A. Arithmetic mean, standard deviation

  B. Mean, median

  C. Standard deviation, arithmetic mean

  D. Median, mode

  Correct Answer: D