IIA IIA Certifications IIA-CGAP Questions & Answers

• Question 201:

  _________is defined as the ongoing monitoring and reporting of program accomplishments, particularly progress toward established goals.

  A. Quality measurement

  B. Performance measurement

  C. Quantity measurement

  D. Control measurement

  Correct Answer: B

• Question 202:

  All of The following are the areas that should be considered when identifying specific performance to measure EXCEPT:

  A. Determine if recommendations for improvement or change are warranted.

  B. Identify stakeholder needs.

  C. Assess performance through bench marking or best practice reviews.

  D. Do not Identify processes within the program.

  Correct Answer: D

• Question 203:

  To evaluate the reliability of performance data in cases where a performance measurement system exists. All of the following are the steps that are included in the process EXCEPT:

  A. Document (map) component's existing performance measurement system.

  B. Determine if the reports produced by the existing system are adequate.

  C. Assess reliability, accuracy, and validity of data to support the existing systems.

  D. Test availability, reliability, and validity of existing data to support measures

  Correct Answer: D

• Question 204:

  All of the following are the steps that should be followed to evaluate the reliability of performance data in cases where a performance measurement system does not exist EXCEPT:

  A. Develop recommendations to improve the existing system and issues audit report.

  B. Collect, present, and interpret data to describe conditions based on measures.

  C. If existing data are inadequate, design and implement a data collection instruments.

  D. Select appropriate performance criteria and measures.

  Correct Answer: A

• Question 205:

  A centralized purchasing agency organizes purchasing efforts and procurement decisions. All of the following are advantages of central purchasing EXCEPT:

  A. Reducing the administrative burden of individual agencies, departments or units.

  B. Receiving better price and payment terms.

  C. Difficulties in receiving products to meet specific needs.

  D. Increased control over purchases, since all purchases are made through a single source.

  Correct Answer: C

• Question 206:

  _________assess the overall effect of the program and are typically conducted on a periodic or as needed basis, in contrast to performance measurement, which is performed on an ongoing basis.

  A. Performance evaluation

  B. Program evaluations

  C. Evaluate employees

  D. Evaluate performance

  Correct Answer: B

• Question 207:

  Managers must measure and track performance because citizens and legislative bodies are increasingly demanding evidence of the appropriate use of public resources and the achievement of public goals. Auditors must understand performance measurement because their audit objectives may call for independent measurement of organizational performance.

  A. Managers, Auditors

  B. Auditors, Managers

  C. Organizers, Leaders

  D. Planners, Organizes

  Correct Answer: A

• Question 208:

  A number of states and local governments have implemented initiatives for performance measurement and performance budgeting. Examples include all of the following EXCEPT:

  A. City of Portland Service Efforts and Accomplishments: 1991.

  B. Prince William County, Virginia.

  C. Commonwealth of Australia.

  D. City of Austin "Performance Measurement and Reporting" resolution, (September 1992).

  Correct Answer: C

• Question 209:

  All of the following are the goals of a well-functioning group EXCEPT:

  A. The group should make decisions based on sound logic and evidence. Input from all group members, regardless of rank or experience level, should be heard and evaluated fairly.

  B. Achieving the overall goals of the group should not be the priority of all group members.

  C. The group should recognize that individuals have different strengths and weaknesses. Roles and assignments of group members should take these strengths and weakness into account.

  D. Time should be spent solving major problems instead of petty personal conflicts and concers.

  Correct Answer: B

• Question 210:

  _______ are measures of inputs. These input measures include both financial items such as salaries and equipment costs, as well as non financial items such as the number of staff hours allocated to a particular function. ________ are defined as outputs and outcomes.

  A. Service efforts, Control efforts

  B. Service efforts, Service accomplishments

  C. Service accomplishments, Service efforts

  D. Service effort, Management efforts

  Correct Answer: B