Which of the following settings is controlled by jumpers?
A. Chassis detection threshold
B. Fan speed
C. USB voltage
D. Drive hierarchy
Which of the following is a benefit of using ECC memory?
A. Corrects memory errors
B. Allows 64-bit operating systems
C. Prevents disk errors
D. Uses lower voltage
A user's laptop screen is extremely dim. A technician attempts to alter the brightness using function keys and the BIOS, but the screen never changes in brightness.
Which of the following is MOST likely the cause?
A. Battery failure
B. Bulb failure
C. Display driver is corrupted
D. Backlight failure
Which of the following expansion slots is characterized by having an x16 speed?
A. CNR
B. PCI
C. PCIe
D. AGP
A corporate technician has been tasked with providing a thin client PC for a new employee.
Which of the following configurations would be the MOST appropriate?
A. A PC with the maximum amount of supported RAM
B. A PC equipped with high end audio and video cards
C. A PC that meets the minimum requirements for running an OS
D. A PC with the most powerful processor
A customer has asked a technician to install a new USB printer that is supported by Windows 7. The PC is running Windows 7 Professional.
Which of the following is the correct method to complete the installation?
A. Connect the new USB printer and power it on. Windows 7 will automatically detect and add the new printer.
B. Add the printer driver to the %SystemDir%\System32\Drivers folder, then connect and power on the printer.
C. Click Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and select "install".
D. Configure the BIOS to boot from USB devices first. Connect and power on the printer. Boot the computer.
A supervisor has asked a technician to share the multifunction device that is directly connected to a PC. The PC is running Windows XP Professional.
Which of the following steps are valid options to allow the technician to complete this task?
A. Type "appwiz.cpl" at the run line and install the printer as a shared device.
B. Start >All Programs >Control Panel >Network Connections >Right click on desired printer and go to "Sharing". Select the option to share the printer and give it a share name.
C. Start >All Programs >Control Panel >Scanners and Cameras >Right click on desired device and go to "Sharing". Select the option to share the device and give it a share name.
D. Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and go to "Sharing". Select the option to share the printer and give it a share name.
A technician is working on a PC but does not have their grounding strap.
Which of the following would be the BEST method the technician should use to ground themselves?
A. Hold the metal of the case
B. Hold on to the power cord
C. Take off their shoes
D. Unplug the PC
A customer states their inkjet printer is not printing as clearly as it once did. The technician should FIRST perform which of the following functions to rectify this?
A. Replace ink packs
B. Calibrate the printer
C. Use a different type of paper
D. Replace the USB cable
Which of the following should be considered when building a standard PC?
A. Capacity of the hard drive
B. RAID level that will be used
C. Requirements for applications
D. Amount of RAM
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