Salesforce Salesforce Certified Administrator ADX-201C Questions & Answers

• Question 1:

  A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range.

  What occurs as a result of this scenario?

  A. The user will be able to log in after the computer is activated.

  B. The user will be unable to log in at all.

  C. The user will be able to log in without activating the computer.

  D. The user will be able to log in after answering one security question.

  Correct Answer: B

• Question 2:

  Which feature should Ursa Major Solar use if they want their support agents who are skilled in a particular product line to own cases directly after customers log them from an automated channel?

  A. Assignment Rules

  B. Workflow Field Update

  C. Case Escalation Rules

  D. Case Team Routing

  Correct Answer: A

• Question 3:

  After a recent restructure of its Sales Department, Ursa Major Solar is having issues with records being omitted in the new Opportunity Report.

  Which three questions should the Administrator ask to research this issue? (Choose three.)

  A. Do owners of all records have Roles and correct Territory Assignments?

  B. Do the records the sales managers expect to see match the filter criteria?

  C. Are records currently being shared with the sales manager?

  D. Have the owners of the records been frozen?

  E. Did the sales manager start from a copy or clone of an existing report?

  Correct Answer: ABC

• Question 4:

  Ursa major Solar's administrator needs to create a custom field to track a specific Tier 2 support user on a case record.

  What is the appropriate data type to utilize when creating this custom field?

  A. Hierarchical relationship

  B. Lookup filter

  C. Formula

  D. Lookup relationship

  Correct Answer: D

• Question 5:

  In which two locations can a system administrator assign a page layout? (Choose two.)

  A. Role

  B. Profile

  C. App

  D. Record Type

  Correct Answer: BD

• Question 6:

  At Ursa Major Solar, Sales representatives use a custom report type for Account reports. New fields have

  been created on the Account Object.

  An Administrator needs to report on the newly created fields.

  What should the Administrator do to achieve this goal?

  A. From the Custom Report Type, Edit Layout, then add the new fields to the report.

  B. From the Custom Report Type, Edit Object Relationships, then add the new fields to the report.

  C. Create a new account report and add the new fields from the Report Builder.

  D. Create a new account report folder, go to share, and then add the new fields.

  Correct Answer: A

• Question 7:

  Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request.

  This action, however, does not always occur. Sales reps do not always populate all fields correctly.

  Which tool should be used to remove permissions from Sales to create these records and automate record creation?

  A. Workflow

  B. Flow

  C. Process Builder

  D. Approvals

  Correct Answer: C

• Question 8:

  What are two considerations for sharing email template folders? (Choose two.)

  A. Sharing on Lightning email templates in inherited from the folder it is in.

  B. Sharing a folder shares all subfolders in that folder.

  C. Subfolders are shared separately from the parent folder.

  D. Lightning email templates support packaging.

  Correct Answer: AB

• Question 9:

  Ursa Major Solar placed a time-dependent action in the workflow queue when the record was created. What are two situations that will cause this action to be removed from the queue? (Choose two.)

  A. If the action is deleted from the workflow queue

  B. If another record triggers the same workflow rule

  C. If the record no longer matches the rule criteria

  D. If a validation rule is triggered for the record

  Correct Answer: AC

• Question 10:

  Ursa Major is onboarding 15 new employees in three weeks.

  The Administrator needs to create user records in Salesforce without activating them. Which two methods allow the Administrator to achieve this goal? (Choose two.)

  A. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked.

  B. Create them with the User Import Wizard and ensure that Active is unchecked.

  C. Schedule a Time-Dependent Workflow to create users in three weeks.

  D. Create a .csv file ensuring that IsActive = False, and use the data loader to insert.

  Correct Answer: AD