Exam Details

  • Exam Code
    :C9560-505
  • Exam Name
    :IBM SmartCloud Control Desk V7.5.1 IT Asset Management Implementation
  • Certification
    :Certification is Cloud & Smarter Infrastructure
  • Vendor
    :IBM
  • Total Questions
    :138 Q&As
  • Last Updated
    :Apr 01, 2025

IBM Certification is Cloud & Smarter Infrastructure C9560-505 Questions & Answers

  • Question 1:

    Why would the system generate an error when an administrator tries to delete some records from the software catalog?

    A. A software record is linked to a contract.

    B. A software record is linked to an Item Master.

    C. A software record is linked to a purchase order.

    D. A software record is linked to deployed software.

  • Question 2:

    Which application is used for the Assessment phase for upgrading an IT Asset?

    A. Assets

    B. Changes

    C. Job Plans

    D. Work Order Tracking

  • Question 3:

    The common causes of problems and their remedies can be defined in which application?

    A. Incidents

    B. Job Plans

    C. Failure Codes

    D. Service Requests

  • Question 4:

    What must be performed before an invoice can be approved?

    A. add line items

    B. route to Accounts Payable

    C. activate the General Ledger account

    D. close all purchase orders associated with the invoice

  • Question 5:

    What is true about an item in Planning status?

    A. The item is permanently unavailable for use.

    B. The item can be selected and used in all applications.

    C. The item cannot be used anywhere outside the Item Master and Inventory applications.

    D. The item can be referenced in work order plans, purchase orders, and purchase requisitions.

  • Question 6:

    What is the GL Control Account assigned to a storeroom?

    A. A credit account used when manually adjusting the inventory quantity.

    B. A debit account used to track variances in the price, expressed in the vendor's currency, between receipt and invoice for this storeroom.

    C. A default account that IBM SmartCloud Control Desk applies to items in the storeroom during transactions such as issues, returns, receipts, transfers, and adjustments.

    D. An account that tracks changes in either the average price or the standard price from manualinventory price adjustments. These changes result from using the Adjust Average Cost and Adjust Standard Cost actions respectively.

  • Question 7:

    Which two default company type fields can be used when creating a company record? (Choose two)

    A. Retail

    B. Courier

    C. Internal

    D. External

    E. Shipping

  • Question 8:

    Failure codes can be used in which two applications? (Choose two)

    A. Assets

    B. Inventory

    C. Locations

    D. item Master

    E. Asset Templates

  • Question 9:

    An Item Assembly Structure can be applied to which record type?

    A. Location

    B. Job Plan

    C. Work Order

    D. Configuration Item

  • Question 10:

    Which action changes the status of the newly created Work Order to QUEUED?

    A. Approving a Work Order

    B. Selecting an Owner Group

    C. Applying a Job Plan to the Work Order

    D. Creating a Material Request for the Work Order

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