A company in the consumer products industry needs to manage their customer visits. Which of the following features are relevant to achieve this? Note: There are 2 correct answers to this question.
A. Quote management
B. Perfect store
C. SAP Predictive Analytics
D. Routes
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.
A. Lifecycle campaigns for large contact lists
B. Building activities and event-driven journeys
C. Campaigns based on lifecycle data activities
D. Recurring campaigns and prescheduling
E. Immediate reactions to customer behavior
You are implementing SAP Commerce Cloud for your B2B customers. What are some of the benefits of using a Spartacus storefront to do this? Note: There are 3 correct answers to this question.
A. Progressive Web app (PWA)
B. Extensibility
C. Coupled platform
D. All Web browsers are supported.
E. Upgradable components
Which of the following mailing options can be integrated with SAP Sales Cloud using groupware? Note: There are 3 correct answers to this question.
A. Mozilla Thunderbird
B. Gmail
C. Microsoft Outlook
D. IBM Lotus Notes
E. Yahoo Mail
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self- service?
A. Consent management
B. Preference center
C. Data flow
D. Consent vault
Which statement describes SAP One Domain Model?
A. It is a model for SAP applications to synchronize business objects with common attributes and use common semantics.
B. It is a canonical model for enterprise data.
C. It is a domain model for classifying integration types to different domains.
D. It is a universal model for defining business objects in the Core Data Services (CDS) format.
You want to implement a global data privacy policy using SAP Enterprise Consent and Preference Management. What will this enable you to manage? Note: There are 2 correct answers to this question.
A. Customer orders
B. Customer consent
C. Data loads
D. Preference settings
What is the main benefit of the solution finder capability?
A. It allows you to benefit from an existing knowledge source within the ticketing process.
B. It allows you to benefit from an existing knowledge source during the quotation.
C. It enables automatic solving within the ticketing process.
D. It automatically updates both the ticket and the quotation with details of the solution.
You need to perform technical services on equipment located at customer sites. How can you map the equipment in the system as required?
A. Using MindTouch knowledge base
B. Using SAP Analytics Cloud
C. Using groupware integration
D. Using installation management
How can SAP Marketing Cloud help customers drive their business? Note: There are 3 correct answers to this question.
A. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
B. It builds customer profiles to gain insights into real-time intentions, and motivations along the customer journey.
C. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
D. It enables planning and execution of personalized campaigns through various channels like e- mail, SMS, or m
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