Salesforce Salesforce Certifications CRT-251 Questions & Answers

• Question 601:

  How can end users work with Salesforce for Outlook? (Select all that apply) A. Define Outlook configurations

  B. Assign configurations too their users with their profile

  C. Install Salesforce for Outlook

  D. Select Outlook sync folders

  Correct Answer: CD

• Question 602:

  What is the benefit of a Force.com sandbox?

  A. It allows for development, testing, and training

  B. It extends Salesforce functionality

  C. It builds new application functionality

  D. It allows to create or change buttons, and dynamically route approvals

  Correct Answer: A

• Question 603:

  Forecast Categories: (Select all that apply)

  A. Are there to help you categorize your opportunities, so you can gauge more accurately how much revenue you can bring in a given time period

  B. Are the same thing as Sales Stages

  C. Have a default value that is associated with the Stage field

  Correct Answer: AC

• Question 604:

  The stage field is mapped to a value for the Forecast Category field and this can never be changed in an opportunity.

  A. True

  B. False

  Correct Answer: B

• Question 605:

  Choose the correct statement.

  A. Any salesperson can change their quota at any time.

  B. Only users with the appropriate permissions can change their quota.

  Correct Answer: B

• Question 606:

  Which of the following stage should be matched with the Forecast Category "Commit"?

  A. Early pipeline stages

  B. Mid pipeline

  C. Late pipeline stages

  D. Closed and Won

  E. Closed and Lost

  Correct Answer: C

• Question 607:

  You can track Assets through Accounts, Contacts, Products, or Cases.

  A. True

  B. False

  Correct Answer: A

• Question 608:

  Which of the following stage should be matched with the Forecast Category "Best Case"?

  A. Early pipeline stages

  B. Mid pipeline

  C. Late pipeline stages

  D. Closed and Won

  E. Closed and Lost

  Correct Answer: B

• Question 609:

  When editing a quote, you can edit which of the following? (Select all that apply)

  A. The discount to apply to the entire quote including all line items

  B. The quote name and status

  C. The expiration date of the quote

  D. The contact and address information of the customer

  Correct Answer: BCD

• Question 610:

  Your commit summary says you can bring in $1,000 this period but you've just gotten a verbal approval on a deal for $500 from a CEO. What should you do?

  A. Nothing. It's ok if the forecast is inaccurate

  B. Override the opportunity and move the stage to commit, making the forecast more realistic

  C. Override the forecast summary for your commit

  Correct Answer: B