Exam Details

  • Exam Code
    :CRT-402
  • Exam Name
    :Salesforce Certification Preparation for Platform App Builder
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :474 Q&As
  • Last Updated
    :Apr 13, 2025

Salesforce Salesforce Certifications CRT-402 Questions & Answers

  • Question 261:

    Universal Containers is importing 10,000 contact records in Salesforce. They want to avoid duplicate records from being created during the import.

    How can this requirement be met?

    A. When importing the file, select the "Prevent Duplicates" option on the last step of the Data Loader.

    B. Include in a column in the import file that corresponds to a field in Salesforce that requires unique values.

    C. After importing all the contacts, run a duplicate check report, export the report to a CSV file, and run a mass delete to purge any duplicates.

    D. After importing all of the contact records, review all records created and manually merge or delete any duplicate records.

  • Question 262:

    A new custom object is begin created with a private sharing setting. The business wants to share individual records with specific people or groups of people on a case-by-case basis.

    Which three options does the business user have to manually share individual records? (Choose three.)

    A. Profiles

    B. Users

    C. Permission Sets

    D. Roles

    E. Public Groups

  • Question 263:

    When configuring a record type, an app builder can configure the available value of a picklist field for the page layout.

    Which two Opportunity standard fields are available to be configured directly in the Opportunity record type? (Choose two.)

    A. Lead Source

    B. Forecast category

    C. Stage

    D. Type

  • Question 264:

    Universal Containers has purchased a Lightning Component on the AppExchange. In which two areas can these Components be utilized? (Choose two.)

    A. Standalone Lightning App

    B. Flow Builder

    C. Process Builder

    D. Salesforce Mobile App

  • Question 265:

    Universal Containers uses a custom object to track Projects. When the status of a Project is changed from "In Progress" to "On Hold", the business wants the Project owner to be automatically assigned to an "On Hold" queue.

    What capability can be used to accomplish this?

    A. Quick Action

    B. Workflow Rule

    C. Assignment Rule

    D. Escalation Rule

  • Question 266:

    An app builder has been requested to extend record access beyond the organization-wide defaults configured.

    Which two features satisfy this requirement? (Choose two.)

    A. Using Sharing Rules.

    B. Using Manual Sharing Rules.

    C. Using Dynamic Role Hierarchy.

    D. Using Public Groups.

  • Question 267:

    Universal Containers sales reps can modify fields on an Opportunity until it is closed. Only the Sales Operations team can modify the Post-Close Follow-up Date and Post-Close Follow-up Comments fields.

    How can these requirements be met?

    A. Use multiple record types, page layouts, and profiles.

    B. Use field-level security on page layouts to restrict editing fields.

    C. Use record types with field sets and restrict editing fields using field-level security.

    D. Use field-level security to mark fields as read-only on the Sales profile.

  • Question 268:

    Which two are true statements about record types? (Choose two.)

    A. They can be used to control user role hierarchy.

    B. They allow different page layouts and mandatory fields.

    C. They can be enabled by profile and permission set.

    D. They allow different picklist values for all picklist fields.

  • Question 269:

    Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce Mobile Application.

    Which two solutions should be recommended in order to meet this requirement? (Choose two.)

    A. Create a global action on Account.

    B. Create an object-specific action on Account.

    C. Create a feedback object as a parent of Account.

    D. Create predefined values for most of the fields.

  • Question 270:

    The app builder at Universal Containers has been asked to ensure that the Country field on the Account object is captured as the two-letter abbreviation.

    How can the app builder satisfy this requirement?

    A. Create a validation rule to set values using an external data source.

    B. Create a workflow rule that only allows the expected format.

    C. Create a validation rule that only allows the expected format.

    D. Create a workflow rule to set values using an external data source.

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