An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an e-mail is the Contact's preferred communication method.
What field type will allow the app builder to accomplish this with the fewest fields possible?
A. Picklist
B. E-mail
C. Checkboxes
D. Formula
Universal Containers uses a private sharing model for opportunities. This model cannot be changed due to a regional structure. A new sales operations team has been created. This team needs to perform analysis on Opportunity data, and should have read and write access to all Opportunities.
Which two are recommended solutions for the app builder to give the users appropriate access? (Choose two.)
A. Add a manual share for all opportunities with each user on the sales operations team.
B. Create a criteria-based sharing rule to share all opportunities with the sales operations private group.
C. Create a criteria-based sharing rule to share all opportunities with the sales operations public group.
D. Add a permission set with "View All" and "Modify All" opportunity permissions enabled.
Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created.
What is the recommended solution to configure this automation behavior?
A. Formula field
B. Apex
C. Roll-up summary field
D. Workflow
Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager's executives can view the rep's evaluation record, but the reps should not be able to view the executive comment fields on their review.
How can these requirements be met?
A. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.
B. Use a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security.
C. Use a private sharing model granting record access using hierarchy; manage field access with field-level security.
D. Use a private sharing model granting record access using custom settings; manage field access with record types and page layouts.
Which two statements are true about field update actions from workflow rules and approval processes? (Choose two.)
A. Field updates are tracked in the History related list of a record regardless of whether or not history tracking is set for those fields.
B. Field updates to records based on workflow rules and approval processes do not trigger Validation Rules.
C. Field updates are not available on currency fields if the organization uses multi-currency.
D. Field updates with "Re-evaluate Workflow Rules" selected can cause a recursive loop if the update field is included in a workflow.
When configuring a record type, an app builder can configure the available value of a picklist field for the page layout.
Which two Opportunity standard fields are available to be configured directly in the Opportunity record type? (Choose two.)
A. Lead Source
B. Forecast category
C. Stage
D. Type
Which two are key considerations when using Unmanaged packages? (Choose two.)
A. The person who created the Unmanaged package can change or upgrade installed components.
B. A namespace is required to create an Unmanaged package.
C. A namespace is not required to create an Unmanaged package.
D. The person who created the Unmanaged package has no control over the installed components.
In Salesforce Classic, which three use cases can be accomplished using a custom link? (Choose three.)
A. Navigate to a create a record page with fields pre-populated.
B. Navigate to an Apex Trigger to update the current record.
C. Navigate to a process to update the current record.
D. Navigate to a custom Visual Flow to update the current record.
E. Navigate to an external system using data in Salesforce.
An app builder needs to change the data types of a few custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any Apex code.
What data type change will require the app builder to perform additional steps in order to retain existing functionality?
A. Changing the data type of a field used in lead conversion from number to text.
B. Changing the data type of a field used as an External ID from number to text.
C. Changing the data type of a field used in an Apex class from number to text.
D. Changing the data type of a field used in a report from text to an encrypted field.
A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts.
What could be used to accomplish this?
A. Workflow Rules
B. Salesforce Connect
C. Flow
D. Process Builder
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