Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem.
Which of the following is the cause?
A. The monitor power cable is unplugged.
B. The video cable has become disconnected.
C. The video driver is not installed.
D. The operating system has encountered a stop error.
E. The screen saver has activated.
Malware that has an embedded keylogger to capture all of the keystrokes and steal logins is considered:
A. adware
B. spyware
C. ransomware
D. phishing
Which of the following components are used to store data? (Select TWO).
A. Motherboard
B. RAM
C. CPU
D. GPU
E. SSD
A user is setting up an older wireless access point that has only WEP for encryption.
Which of the following additional steps will help to secure the network? (Select TWO).
A. Disable SSID broadcast.
B. Refresh the MAC address.
C. Filter the MAC address.
D. Refresh the IP address.
E. Use CAT6 cables.
When setting up a new workstation, which of the following should be configured during the initial OS setup wizard?
A. Additional software
B. Date and time settings
C. Peripheral devices
D. Security software
A user is configuring a new wireless router. Which of the following should be done to ensure that unauthorized changes cannot be made?
A. Change the SSID
B. Change the router's address
C. Change the administrator password
D. Change the encryption key
A user has finished setting up a new computer. Now the operating system requires activation, but the user discovers the computer has no Internet connection.
Which of the following should the user do FIRST?
A. Contact technical support.
B. Reboot the computer.
C. Check the Ethernet cable.
D. Review manufacturer's website.
Which of the following is an example of ransomware?
A. A user is asked to pay a fee for a password to unlock access to their files.
B. A user receives an email demanding payment for a trial application that has stopped working.
C. A user has opened an Internet browser and is taken to a site that is not the normal home page.
D. A user is asked to open an attachment that verifies the price of an item that was not ordered.
Which of the following is the BEST example of productivity software?
A. Word processing software
B. Entertainment software
C. Image editing software
D. Anti-malware software
Which of the following printers requires a special type of paper in order to print?
A. Impact
B. Thermal
C. Inkjet
D. Laser
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