Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.
Which integration pattern is recommended for this use case?
A. Use streaming API to generate push topic.
B. Use outbound message.
C. Use salesforce platform event.
D. Use request and reply.
Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforceanytime the quoting system will be taken down for maintenance.
Which Salesforce API should an Integration Architect use to fulfill this requirement?
A. Connect REST API
B. Tooling API
C. REST API
D. Streaming API
Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiatedin Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.
Which two options will fulfill the use case requirements? Choose 2 answers
A. Use Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder.
B. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint.
C. Implement Change Data Capture on the order object and leverage the replay Idin the middleware solution.
D. Use a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record.
Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers.
One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.
Which API should an Integration Architect use to meet this requirement?
A. Connect REST API
B. REST API
C. Streaming API
D. Apex REST
An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints. How is authentication achieved?
A. Handle authentication with login flows.
B. Handle authentication in the code.
C. Connect via Salesforce Connect.
D. Connect via Communities.
Universal Containers (UC) currently owns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first tier interfaces directly with the systems of engagement, the second tier implements
business logic and aggregates data, while the third tier interfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.
UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.
What should an Integration Architect recommend to meet these requirements?
A. Enforce separate security protocols and return formats at the first tier of the API-led architecture.
B. Implement an API gateway that all systems of engagement must interface with first.
C. Enforce separate security protocols and return formats at the second tier of the API-led architecture.
D. Leverage an Identity Provider solution that communicates with the API tiers via SAML
When user clicks Check Preferences as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real-time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in data types of Boolean and string values.
Which integration pattern and mechanism should be selected to meet the conditions?
A. Fire and Forget: Process-driven platform events publishes events on Salesforce Event Bus.
B. Remote Call-In: Salesforce REST API with REST Composite Resources.
C. Request-Reply: Enhanced External Services invokes a REST API.
D. Data Virtualization: Salesforce Connect map data external REST data in external objects.
Northern Trail Outfitters has recently experienced intermittent network outages in its call center. When network service resumes, Sales representatives have inadvertently created duplicate orders in the manufacturing system because the order was placed but the return acknowledgement was lost during the outage.
Which solution should an architect recommend to avoid duplicate order booking?
A. Use Outbound Messaging to ensure manufacturing acknowledges receipt of order.
B. Use scheduled apex to querymanufacturing system for potential duplicate or missing orders.
C. Implement idempotent design and have Sales Representatives retry order(s) in question.
D. Have scheduled Apex resubmit orders that do not have a successful response.
Northern Trail Outfitters (NTO) use Salesforce to track leads, opportunities, and to capture order details. However, Salesforce isn't the system that holds or processes orders. After the order details are captured in Salesforce, an order must be created in the remote system, which manages the orders lifecylce. The Integration Architect for the project is recommending a remote system that will subscribe to the platform event defined in Salesforce.
Which integration pattern should be used for this business use case?
A. Remote Call In
B. Request and Reply
C. Fire and Forget
D. Batch Data Synchronization
Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution should an architect recommend in order for the serviceagents to see order history from a B2C Commerce system?
A. Salesforce B2C Commerce to Service Cloud Connector
B. A REST API offered by Commerce Platform
C. Mulesoft Anypoint Platform
D. REST API offered by Salesforce Platform
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