Six Sigma Six Sigma Certifications LSSMBB Questions & Answers

• Question 1:

  Using this data calculate the percentage of DPU. Data: 763 defects, 18,000 units.

  A. 2.12

  B. 3.42

  C. 4.24

  D. 5.72

  Correct Answer: C

• Question 2:

  When one speaks of 20% of something contributing 80% of the affect they are referring to what is known as the _________________.

  A. Shewhart Example

  B. Connection Principle

  C. Balance Equation

  D. Pareto Principle

  Correct Answer: D

• Question 3:

  Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?

  A. Color

  B. Expense

  C. Season

  D. None

  Correct Answer: B

• Question 4:

  Sally bought a blender from her local appliance store. When she changed blades the blender would not function. For the manufacturer this would be categorized as what type of cost?

  A. Internal Failure Costs

  B. External Failure Costs

  C. Prevention Costs

  D. Appraisal Costs

  Correct Answer: B

• Question 5:

  Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?

  A. Lost Customer Loyalty

  B. Time Value of Money

  C. Returns

  D. Late Delivery

  Correct Answer: C

• Question 6:

  A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.

  A. Soft Savings

  B. COPQ efficiency

  C. Median Savings

  D. Hard Savings

  Correct Answer: D

• Question 7:

  Those people who have a interest in the outputs of a process are known as _____________________.

  A. Stakeholders

  B. Senior management

  C. Co-workers

  D. Process owners

  Correct Answer: A

• Question 8:

  A Process Map is created in order that a Belt can __________________.

  A. Follow the product to the end

  B. Get the line people's names correct

  C. Capture all the activities comprising the process

  D. Manage the input inventory delivery schedule

  Correct Answer: C

• Question 9:

  When variation is removed from the output of a process then the process customer can have more confidence in the experience that results from the process.

  A. True

  B. False

  Correct Answer: A

• Question 10:

  The distance between the Mean of a data set and the Point of Inflection on a Normal curve is called the _______________.

  A. Curve Spread

  B. Standard Deviation

  C. Numerical Average

  D. Data Breadth

  Correct Answer: B