Exam Details

  • Exam Code
    :MS-721
  • Exam Name
    :Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
  • Certification
    :Microsoft Certifications
  • Vendor
    :Microsoft
  • Total Questions
    :218 Q&As
  • Last Updated
    :Mar 26, 2025

Microsoft Microsoft Certifications MS-721 Questions & Answers

  • Question 101:

    You have a Microsoft Teams Phone deployment that uses Direct Routing.

    You need to implement Local Media Optimization.

    In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets.

    What should you do next?

    A. Define a voice route.

    B. Assign Session Border Controllers (SBCs) to sites.

    C. Create a trunk translation rule.

    D. Modify the default emergency calling policy

  • Question 102:

    You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations. You need to implement a redundant PSTN solution for Microsoft

    Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.

    Which three components should you implement? Each correct answer presents part of the solution.

    A. highly available Session Border Controllers (SBCs)

    B. calling policies

    C. PSTN usages

    D. voice routing policies

    E. tenant dial plans

  • Question 103:

    You have a Microsoft Teams Phone deployment

    You use Direct Routing with a Survivable Branch Appliance (SBA) at a site.

    The site experiences an extended internet outage.

    Which three PSTN calling scenarios are possible during the outage? Each coned answer presents a complete solution.

    A. dynamic emergency calling

    B. outbound PSTN calls

    C. inbound PSTN calls

    D. call transfer of PSTN calls

    E. hold and resume of PSTN calls

  • Question 104:

    You need to validate the limited pilot based on the technical requirements. What should you use?

    A. Microsoft 365 network connectivity test tool

    B. self-help diagnostics for Teams

    C. the test -CsTeamsShiftsConnectionValidflte cmdlet

    D. the Teams device usage report in the Microsoft Teams admin center

  • Question 105:

    You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

    Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.

    A. Purchase Communications Credits.

    B. Assign a phone number to a resource account.

    C. Get an auto attendant toll-free number.

    D. Get a Dedicated conference bridge (Toll Free) number.

    E. Purchase a Microsoft 365 Domestic and International Calling Plan license.

    F. From the meeting policy, set Allow dial -in users to bypass the lobby to On.

    G. Assign a phone number to the bridge.

  • Question 106:

    Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the Vancouver facility. The solution must meet the technical requirements. Which three actions should you perform? Each correct answer presents part of the solution.

    A. Register an application in Azure Active Directory (Azure AD).

    B. Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.

    C. Enroll the SBA server in Microsoft Intune.

    D. Configure the S8C for media bypass.

    E. Configure the SBC for call forking.

    F. Enable ForwardPAI on the online voice gateway.

  • Question 107:

    You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements. What should you include in the recommendation?

    A. Teams Calling Plans

    B. Direct Routing without media bypass

    C. Operator Connect

    D. Direct Routing with media bypass

  • Question 108:

    You need to connect the analog intercoms to Teams Phone.

    Which two actions should you perform? Each correct answer presents part of the solution.

    A. Create a trusted application endpoint for Teams.

    B. Create a resource account for each intercom.

    C. Register the ATAs with a Teams-certified SBC.

    D. Create a configuration profile for IP phones.

    E. Enable Direct Routing to a Teams-certified SBC.

  • Question 109:

    You are configuring the new call queue to replace the response group.

    Which setting should you disable to ensure that the agents can receive calls from the call queue?

    A. Music on hold

    B. Attendant routing

    C. Conference mode

    D. Round robin

  • Question 110:

    You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements.

    Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

    A. From the Microsoft Teams admin center, assign a voice routing policy to the users.

    B. From the Microsoft 365 admin center, modify the office phone numbers of the users.

    C. From the Microsoft Teams admin center, modify the dial-out settings of the users.

    D. From the Microsoft Teams admin center, assign the phone numbers to the users.

    E. From the Microsoft Teams admin center, order five user numbers.

    F. From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

    G. From the Microsoft Teams admin center, assign a calling policy to the users.

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