Microsoft Microsoft Certifications MS-721 Questions & Answers

• Question 31:

  Your company has offices in Paris and London.

  You are migrating from an on-premises PBX telephony solution to a Microsoft Teams Phone deployment that uses Direct Routing. You plan to use the existing telephony earner. The new solution will provide telephony services to users m

  both offices.

  You need to recommend a solution that is the most resistant to possible failures. The solution must ensure that calls are routed through each user's respective office.

  Which two actions should you include in the recommendation? Each correct answer presents part of the solution.

  A. Deploy one Session Border Controller SBC) to each office. Configure the SBCs as a high-availability pair.

  B. Deploy a highly available Session Border Controller (SBC) pair to each office.

  C. Configure voice routing policies for each office.

  D. Configure a single voice routing policy for all users.

  Correct Answer: AC

• Question 32:

  Your company assigns an Office 365 E3 license to each user. All users are in France.

  You plan to deploy Direct Routing.

  Which additional license should you assign to the users?

  A. Microsoft 36S Domestic and International Calling Plan

  B. Microsoft Teams Phone Standard - Virtual User

  C. Microsoft 36S Domestic Calling Plan

  D. Microsoft 365 Audio Conferencing

  E. Microsoft Teams Phone Standard

  Correct Answer: E

• Question 33:

  You have a Microsoft Teams Phone deployment.

  You assign a Microsoft 365 E5 license lo a user named User1.

  You need to enable User1 for Direct Routing.

  Which PowerShell cmdlet should you run?

  A. Set-CsCallingLineIdentity

  B. Set-CsUser

  C. Set-CsOnlineVoiceUser

  D. Set-CsUserServicesPolicy

  Correct Answer: A

• Question 34:

  You have a Microsoft Teams Phone deployment.

  You are deploying Direct Routing.

  All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.

  When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.

  

  What is a possible cause of the issue?

  A. The firewall blocks outbound traffic on port 443 to Microsoft Teams.

  B. The firewall blocks traffic to the signaling port on the SBC.

  C. TLS 1.2 is enabled on the SBC.

  D. Microsoft 365 Phone System licenses are not assigned to the users.

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sipoptions-tls-certificate-issues

• Question 35:

  Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

  The help desk receives reports that several user phones fail to lock automatically after the timeout period.

  You need to verify whether the configuration profile is applied to the problematic phones.

  Solution: From Device in the Microsoft Teams admin center, you select IP Phones, select the Configuration profiles tab, select Standard Phone Policy, and select Assigned devices.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: B

• Question 36:

  You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

  Solution: You configure group call pickup for the call queue.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Reference: https://regroove.ca/stellark1/09/redirect-teams-auto-attendant-voicemail-to-a-channelupdated-method/

• Question 37:

  You need to change the meeting entry notifications to play a tone instead of each attendees recorded name. What should you configure in the Microsoft Teams admin center?

  A. the Caller ID policies node under Voice

  B. the Meeting settings node under Meetings

  C. the Conference bridges node under Meetings

  D. the Resource accounts node under Org-wide settings

  E. the Meeting policies node under Meetings

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/microsoftteams/turn-on-or-off-entry-and-exit-announcementsfor-meetings-in-teams

• Question 38:

  You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

  Solution: You configure the call queue to use a team and a channel.

  Does this meet the goal?

  A. Yes

  B. No

  Correct Answer: A

  Reference: https://regroove.ca/stellark1/09/redirect-teams-auto-attendant-voicemail-to-a-channelupdated-method/

• Question 39:

  The sales department at your company needs to route a call to multiple users and have calls route differently after business hours. Which two features should you implement? Each correct answer presents part of the solution.

  A. auto attendants

  B. caller ID policies

  C. calling policies

  D. call queues

  E. voice routing policies

  Correct Answer: AD

  Reference: https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue

• Question 40:

  You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls. You need to create a new user policy to provide four-digit extension dialing for users to call analog

  endpoints that connect to the Session Border Controller (SBC).

  Which three actions should you perform? Each correct answer presents part of the solution.

  A. Create a trunk translation rule.

  B. Create an IP phone policy.

  C. Assign a dial plan to the users.

  D. Assign an IP phone policy to the users.

  E. Create a voice normalization rule.

  F. Create a tenant dial plan.

  Correct Answer: CEF

  Reference: https://docs.microsoft.com/en-us/microsoftteams/what-are-dial-plans https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans