SAP SAP Certifications P_C4HCD_1905 Questions & Answers

• Question 81:

  Which user interfaces can you use to enter a customer complaint ticket? (2)

  A. BackOffice Customer Support Cockpit

  B. Personalization mode in SmartEdit

  C. BackOffice Order Fulfilment Cockpit

  D. On the storefront using the Assisted Service Module

  Correct Answer: AD

• Question 82:

  In SAP Commerce, if multiple PriceRows match a price request, which PriceRow has priority?

  A. The PriceRow with NO specific product or customer

  B. The PriceRow for a specific product group and customer group

  C. The PriceRow with NO specific product but with specific customer

  D. The PriceRow for a specific product and specific customer

  Correct Answer: D

• Question 83:

  Which out-of-the-box features do Commerce Customizations provide? (2)

  A. Personalized promotions

  B. Personalized product bundles

  C. Personalized search results

  D. Personalized prices

  Correct Answer: AC

• Question 84:

  You are asked to propose an automated high-performance solution for updating the products on a retail store's web site. You are also told that the product portfolio is only updated at the beginning of the month. What would you propose for this requirement?

  A. Workflows

  B. RESTful web services

  C. ImpEx

  D. Cron jobs

  Correct Answer: D

• Question 85:

  What does adding a customizations allow you to do in SmartEdit? (2)

  A. Update Web site content without having to rely on the IT department

  B. Create and manage Web site content on the fly

  C. Personalized the appearance of a page based on user segments

  D. Activate a discount for a specific user segment

  Correct Answer: AB