Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 51:

  Ursa Major Solar uses a validation rule to prevent invalid data. What are three conditions where this rule is used? (Choose three.)

  A. When records are updated by a workflow rule.

  B. When records are imported.

  C. When records are edited and saved by a user.

  D. When records are deleted by a user.

  E. When records are submitted using web-to-lead.

  Correct Answer: BCE

• Question 52:

  The head of marketing at Ursa Major Solar uses a spreadsheet of email addresses obtained from the

  company website. The Administrator needs to ensure that this spreadsheet stays updated by using the

  Data Import Wizard.

  Which set of fields are required to update the contact with the new email address?

  A. Contact ID and Account ID

  B. Contact Name and Account ID

  C. User ID and Account ID

  D. Contact Email Address and Account ID

  Correct Answer: D

• Question 53:

  Ursa Major Solar's default, organization-wide sharing for accounts is set to Public Read/Write. The Administrator needs to ensure that Marketing never modifies an Account record.

  Which action should the Administrator take to accomplish this goal?

  A. Assign a permission set to Marketing users which removes Edit permission.

  B. Separate the Marketing role hierarchy from the Sales role hierarchy.

  C. Remove Edit access on Accounts from the custom Marketing profile.

  D. Switch Organization-Wide Default Sharing to Public Read Only.

  Correct Answer: C

• Question 54:

  Which two actions should an Administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with their customers? (Choose two.)

  A. Use Salesforce Files to post presentations in Chatter.

  B. Add customers to private Chatter groups.

  C. Add customers to libraries.

  D. Ensure opportunity teams are created for customers.

  Correct Answer: AB

• Question 55:

  The managers at Ursa Major Solar asked the Administrator to quickly provide access to sales reports and dashboards. How can this be done?

  A. Use the Salesforce Auto-Report Builder.

  B. Log a case to Salesforce Support.

  C. Build reports and dashboards.

  D. Search the AppExchange for free adoption report apps.

  Correct Answer: D

• Question 56:

  Ursa Major Solar is importing data and has many records that do NOT meet the data validation criteria. What will occur?

  A. The import process will require user authentication in order to import the invalid records.

  B. The import process will ignore the data validation criteria.

  C. The import process will abort when it encounters the first invalid record.

  D. The import process will fail, but only for the records with invalid data.

  Correct Answer: D

• Question 57:

  Which type of field do administrators use when creating a junction object?

  A. Look-up

  B. Formula

  C. Text area

  D. Master-detail

  Correct Answer: D

• Question 58:

  What are the defaults for Org wide Default (OWO) and Profile permissions for all Profiles that have View All Data or Modify All Data disabled on a custom object?

  A. Private for OWD and CRED for Profiles

  B. Private for OWD and No Access for Profiles

  C. Public Read/Write for OWD and CRED for Profiles

  D. Public Read/Write for OWD and No Access for Profiles

  Correct Answer: A

• Question 59:

  The Administrator at Ursa Major Solar needs to provide information for Total Salesforce Licenses, Used Licenses, and the Remaining Salesforce licenses.

  Where is Setup can this information be found?

  A. Company Information

  B. Users

  C. Profiles

  D. Critical Updates

  Correct Answer: A

• Question 60:

  Ursa Major Solar users want to utilize Salesforce Knowledge.

  Which statement accurately describes Knowledge?

  A. An automated tool that closes Cases based on historical information.

  B. A knowledge base comprised of articles that can be written and utilized by support agents.

  C. An automated Machine Learning tool that converts Leads to Opportunities given a predefined set of conditions.

  D. A knowledge base that uses Machine Learning to generate an article to solve customer support issues.

  Correct Answer: B