Define the Solution Manager Profile.
A. Standard user perm + can manager solutions and solution categories
Define the Marketing User Profile.
A. Standard user perm + can import leads for the Org
Define the system Admin profile.
A. "Super User" - Can customize and administrate the Org
Define the Standard User profile.
A. Can view, edit and delete their own records
What objects have standard business processes?
A. Leads
B. Opportunity
C. Cases
D. Contacts
E. Sales (Opportunities)
F. Solutions
What are the field property options for Custom Fields?
A. Check the answer in explanation.
Standard Fields are?
A. Created by SF and comes in Org. Field properties not editable.
Can standard fields be removed from the Page Layout?
A. True
B. False
What are the three report types available when creating custom reports?
A. Tabular, Summary and Matrix
Who can import data for all users?
A. System Admin and Marketing User Profile can import Leads.
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