Users on multiple network segments report that they are unable to retrieve email from a server. Which of the following commands will allow a server technician to ensure that the email service is running on the server?
A. ifconfig
B. ipconfig
C. nbtstat
D. netstat
A user is unable to save an image file to their home directory on a server. The server technician checks the disk space and ACL on the user's home directory and finds that the user has enough space and required access to write to the directory. Which of the following is the MOST likely reason why the user is unable to save the file?
A. The user is attempting to save a file with a prohibited file extension.
B. There are too many open files on the server.
C. The user does not have permission to save files to the server.
D. The hard drive containing the user's home directory, is failing.
A server with a number of graphics cards installed was recently upgraded with additional graphics cards. Once the server is started, the system powers off unexpectedly. Prior to the upgrade, the server was stable and exhibited no odd behavior. Which of the following is the MOST likely cause of the problem?
A. The card device drivers are out of date and need to be updated.
B. The power supply cannot handle the additional power for the new cards.
C. The operating system does not recognize the new cards.
D. The cards are not compatible with the other server hardware.
A user changed departments from sales to accounting. The user is unable to access the shared network drive containing the accounting department's files. Which of the following should a technician check?
A. File permissions
B. Folder redirections
C. Local group policy
D. Encryption type
A blade server indicates it has a failed hard disk in Slot 0. This is the third instance of Slot 0 disk failure in three months. Which of the following is the MOST likely cause of the failed hard disk in Slot 0?
A. Host bus adapter
B. Backplane
C. Network interface card
D. Central Processing Unit
After starting an operating system installation from DVD, a system administrator goes to work on another task and comes back to find the server back at the installation start screen. Which of the following should be done to correct this problem?
A. Try installation again with a different DVD.
B. Modify the device boot order in the BIOS.
C. Monitor the operating system installation process completely this time.
D. Swap the hard drive with a known working one.
An administrator is validating disaster recovery mechanisms and wants to ensure backup data is usable and accurate. Which of the following should the administrator do?
A. Backup verification and test restorability
B. Label media for all backups
C. Secure backup in safe location
D. Keep all backups onsite close to the server
Which of the following troubleshooting methods would be performed after resolving an issue?
A. Verify system connectivity
B. Implement the solution
C. Document findings
D. Establish theory
A technician is working on a server that is experiencing network connectivity issues. The technician replaces the NIC on the server, but this does not resolve the issue. Which of the following troubleshooting steps should the technician do NEXT?
A. Establish a new theory of probable cause
B. Perform a root cause analysis
C. Document findings, actions, and outcomes
D. Identify additional changes to the server
A user accidentally deleted a critical file. A technician tries to restore it from tape backup but receives an error that the file does not exist on the tape. Which of the following should the technician do FIRST?
A. Verify that the correct tape is in the tape drive.
B. Re-index the tape library.
C. Schedule a differential backup to run now.
D. Update the tape drive firmware.
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