ACSM ACSM Certifications 030-333 Questions & Answers

• Question 51:

  Which of the following is an example of participant interaction as part of the supportive role of a manager?

  A. Offering a shoulder on which to cry.

  B. Conducting surveys, and responding to client needs.

  C. Encouraging members to "let go" in exercise classes.

  D. Having members teach classes.

  Correct Answer: B

• Question 52:

  The manager's role in staff education is:

  A. Valuable, because it looks good to the owners.

  B. To create many opportunities for educating the staff.

  C. To let the staff handle their own education but also to encourage it.

  D. Not very valuable, because member retention and sales are the key to any program.

  Correct Answer: B

• Question 53:

  Why are records valuable to a fitness program?

  A. They help in evaluation of a program.

  B. They offer music not found on tapes or CDs.

  C. They help to provide facts in any legal issues.

  D. They help the front desk to monitor paid and unpaid clients.

  Correct Answer: A

• Question 54:

  Examples of program records include:

  A. Client progress and outcomes.

  B. Member needs.

  C. Performance of clients on selected exercises.

  D. Member suggestions and any actions taken regarding them.

  Correct Answer: A

• Question 55:

  What do effective program administration and management create and/or reduce?

  A. They create problems with staff egos.

  B. They reduce memberships.

  C. They create successful programs and reduce problems.

  D. They create more work for the staff and reduce feedback.

  Correct Answer: C

• Question 56:

  Incident reports are important, because:

  A. They inform the manager which employees are performing poorly.

  B. They indicate which members are problematic and should be dismissed.

  C. They document and give details of any incident or problem that occurs.

  D. State laws often require them.

  Correct Answer: C

• Question 57:

  What are some of the common sales "rules" in promoting your fitness program?

  A. Selling memberships at any cost is key.

  B. You know more than they do, so be aggressive.

  C. Honesty and an understanding of the needs of the potential member are always the best way.

  D. Long-term agreements make more money than short-term agreements.

  Correct Answer: C

• Question 58:

  Program description, resource availability, and client interest are examples of:

  A. A business plan.

  B. A survey.

  C. Management factors.

  D. Budget categories.

  Correct Answer: C

• Question 59:

  Policies and procedures are important in a fitness center, because they:

  A. Explain how to use the fitness equipment properly.

  B. Clarify the rights of and risks in being a fitness member.

  C. Are general guidelines for operating a fitness program or department.

  D. Explain the employee insurance plans and how to use them.

  Correct Answer: C

• Question 60:

  Some of the duties in supervising a fitness staff include scheduling, implementing the policies and procedures, and:

  A. Cleaning the equipment.

  B. Emergency procedures and evaluations.

  C. Marketing and promotions.

  D. Managing the fitness billing.

  Correct Answer: B