A client asks a technician to upgrade the Intel i5 processor in a laptop. The client wants to improve performance without replacing other core components. Which of the following steps are MOST appropriate when completing the upgrade? (Choose two.)
A. Replace the thermal compound on the heat sink.
B. Use a socket AM2 CPU for the upgrade.
C. Update the HAL on the OS.
D. Use a socket 1155 CPU for the upgrade.
E. Use a socket FM1 CPU for the upgrade.
F. Download and install the drivers for the new CPU before the upgrade.
A user wants to buy a smartphone that will allow for shopping with contactless payments. Which of the following connection types should the smartphone have?
A. NFC
B. WiFi
C. IR
D. Bluetooth
A user reports that documents from a laser printer have vertical lines covering the length of the page where nothing is printed. The user replaces the toner cartridge, but the problem persists. Which of the following is MOST likely to cause?
A. Outdated print driver
B. Overheated fuser
C. Defective toner cartridge
D. Dirty corona wire
Which of the following would MOST likely be used to connect one or more devices to the Internet in a SOHO?
A. Hub
B. Ethernet gateway
C. Wireless access point
D. Router
A technician requests a port be opened on the firewall in order to manage switches using SSH.
Which of the following ports should be opened?
A. 21
B. 22
C. 23
D. 25
A network administrator was notified that laptop users are unable to see a shared folder on the corporate network.
Which of the following would BEST ensure the laptops are configured correctly?
A. DHCP
B. AAA
C. DNS
D. UTM
A technician has been directed to install a new department printer. The department requirements specify that users should print multiple copies of reports on both sides of the paper so reports can be distributed quickly.
Which of the following settings must the technician enable to meet the department's needs? (Choose two.)
A. Duplex
B. Collate
C. Orientation
D. Quality
E. Privacy
F. Media type
Which of the following is the PRIMARY security concern with virtual machine escape?
A. Cross-site scripting
B. Compromising the hypervisor
C. Overutilization of resources
D. Rogue VMs installed on the hypervisor
A customer's cell phone screen is discolored in several areas.
Which of the following components is the MOST likely cause of the issue?
A. Bulging battery
B. Wired connectors
C. Liquid crystal display
D. Phone case
E. Protective glass
A technician has been asked to terminate a 60-pair Cat3 bundle at the IDF on a 110 block. Which of the following tools should the technician use to complete the task?
A. Punchdown
B. Crimper
C. Loopback plug
D. Cable stripper
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