Which of the following should be used for wiring a home cable Internet connection?
A. RG-6
B. Plenum
C. PVC
D. BNC
Which of the following ports must be open for an email client to receive email?
A. 21
B. 22
C. 25
D. 53
E. 110
Users report that a network printer has stopped working and the shared print queue has grown throughout the day. Several users have attempted to print the same job numerous times. If possible, the technician would like to preserve only the original print jobs on the print server. Which of the following should the technician attempt FIRST?
A. Restart the printer hardware
B. Remove duplicate jobs from the queue
C. Restart the print spooler service
D. Update the server's printer drivers
A technician upgraded a laptop's storage by replacing the magnetic disk with an SSD. Which of the following should the technician configure to optimize the SSD's lifespan?
A. Disable scheduled defragmentation
B. Enable power-saving features
C. Enable OS paging file
D. Disable cache write-through
A customer wants to upgrade a computer with two additional hard drives, a more powerful GPU, a Blu-ray drive, and additional case fans to keep the system cool. Which of the following is MOST important to consider when adding these components to the system?
A. The total number of pins on the 12V connector
B. That the power supply has a single rail
C. The total wattage capacity of the power supply
D. That the power supply is compatible with microATX
The main laser printer constantly experiences paper jams when starting to print. A technician has cleaned the inside with a paper vacuum, but printer continues to jam. Which of the following would BEST resolve the issue?
A. Installing a new transfer kit
B. Replacing the pickup rollers
C. Replacing the fuser
D. Replacing the toner cartridge
Which of the following interconnects devices to make a star topology?
A. Bridge
B. Router
C. Switch
D. Firewall
A technician is trying to share an Internet connection from a mobile phone to a Windows 8 laptop. Which of the following wireless connections should the technician use to share the connection?
A. NFC
B. Bluetooth
C. IR
D. USB
A technician has been called in to troubleshoot a connectivity issue. The user reports an inability to connect to any resources. The technician runs the ipconfig command, and the results show that the media is disconnected. The technician
checks the network cable, and it is secure on both ends.
The technician tests and verifies the cable is working, and then goes to the wiring closet and verifies the switchport and patch cable both work. However, there are wires pulled out of the patch panel.
Which of the following tools should the technician use to BEST resolve the problem?
A. Punchdown tool
B. Crimper
C. Tone generator
D. Wire strippers
A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable cause of the issue?
A. Residual energy on the motherboard
B. System overheating
C. Distended capacitors
D. Loose battery connection
E. CMOS battery failure
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